I contacted Efficiency Heating and Cooling to install a new central A/C in our property. Matt came by, introduced himself in a most professional way, took notes on all our needs and shortly thereafter presented a precise estimate. He completed the work timely, thoroughly and exactly within the estimate given. And since we now live out of town, he took care of having the unit inspected (at no extra charge), and obtained the county’s approval. Knowing that we will be selling the property, he inspected our furnace and made a few small repairs to assure that it would be perfect for a pre-sale inspection. Although his charges are comparable to, or even lower than many, his work is way above average. Matt is a knowledgeable professional of great integrity who will treat you with respect and courtesy. I would not hesitate one second to hire his services again or recommend him to friends and family.
I had Efficiency Heating & Cooling install an external gas line for my house for a BBQ grill. I am happy with the work that was done. Work was done on time and the installers were polite and professional
Efficiency Heating & Cooling are a wonderful hvac company. Matt was very thorough and worked with us on price for our new furnace. EH&C was the only company we had come out that even mentioned needing a safety post as well. The install guys were very nice and did a great job. Left the garage clean and explained everything to us. They also leveled out our outside ac unit for us at no extra charge. We are very happy with the service we got and will happily do business with again.
Removed old oil furnace and replace with new efficient Gas furnace and A/C unit with filter tray. Fantastic! Matt was always professional and responsive to any and all questions and concerns. Once the NW Gas line was installed and inspections approved he showed up at nearly 8pm to turn on my new furnace and went over all the thermostat settings that he’d set for me when it was installed, in case I forgot or wanted to choose different settings. Nice man and very compassionate about my husband’s recent passing. He knew I was unfamiliar with this whole process and made sure he was available by phone, as questions arose. He even did the necessary paperwork for my warranty registration and what he could on the state/federal tax credit forms I’ll need to submit for my taxes for this year. I got two other quotes, one slightly lower and one substantially higher and neither was as professional or informative as Matt’s
I had recently submitted a review that was overall a positive experience. Efficiency was responsive, information, timely and helpful. Our furnace motor needed to be replaced. After Efficiency completed replacing the motor, I had another service company visit to address the water heater and gas fireplace (at the time I did not know Efficiency Heating & Cooling could handle this as well). This other company checked the furnace and mentioned the fan was out of balance and a generic motor could have been used. When Matt from Efficiency saw this review he called me the same day with concern. He backs up his work and offered to come out and check the fan. Matt also explained he felt OEM motor was the best quality option for our furnace and now I feel better about his approach to the job. Also, the cost of the OEM motor was very reasonable, when the other company heard the price they could not comment negatively. Working with Efficiency and Matt went very well. I would turn to him in the future and recommend him to friends. I know nothing about furnaces and he really took the time to explain and make sure I was comfortable with the work. Matt was very concerned with the fact that I would have any doubts and made the second trip out to verify all was working well. Good customer service. He also did not charge for this trip.
Fixed furnace that had not been igniting on regular basis. Cleaned furnace, did tune up and replaced a part. Fantastic experience. Efficiency was able to come to our house within an hour of us calling for an appointment. He did a very good job at explaining what he was doing and why he was doing it. I believe I now have a good sense of some potential future problems with our furnace, but I was able to decide what was most important to fix now to try to extend the life of the furnace. Very low pressure and informative.
Inspected furnace, supplied air filters, installed new breaker, furnace tune-up, sealed burner compartment and installed electrical housing. As a first-time homeowner and a non-fix-it person, I wanted to learn more about my home’s important systems, so I called Efficiency Heating & Cooling to come out for a service call hoping to get a better understanding of how to maintain my furnace. Matt gave us a helpful primer on both our furnace and thermostat. He pointed out the accumulation of construction dust in our new furnace and recommended we have the furnace and air ducts cleaned (not a service he provides). After that was done, he came to do a tune-up on the furnace, and he and his crew fixed a few loose ends that had been overlooked in the original install and replaced the old breaker with a correctly calibrated one. Additionally, he ordered new filters that were the correct size and would allow the furnace to function at its best. I was very pleased with the experience and now have a service agreement with Efficiency to make sure the furnace is maintained on time and correctly.
“Owner Matt came himself: called to let me know on time. Explained all he did and took extra time to make sure I understood. Very courteous and patient. Good experience. I am a realtor and will recommend.”
“Kudos to Matt and Efficiency Heating for promptly squeezing me in to fix my hot water heater !!” Yayy Matt!!
“Love the personal service clients get with Efficiency Heating & Cooling!”
“This is annual check up of a 20+ year-old furnace. Matt was very courteous and took time to explain what he was doing, what he recommended and why. He did not pressure me to buy a replacement but did follow up promptly, at my request, with a proposal for a replacement when we are ready. The proposal listed all options we discussed.
“The technician arrived right on time and was friendly and courteous. He talked to me about my specific brand and style of furnace and answered my questions. He then performed the work. When he was done he explained what he had done, told me about the condition of my furnace, and made sure all my questions were answered. He also answered some questions I had about my A/C. All of his explanations were given in a friendly, easy-to-understand manner. He never tried to talk me into additional services that I didn’t need. I will definitely use this company again.”
“This is not a service request, just a “thank you.” You guys came out to my house yesterday, 10/26/12, to look at my thermostat. The heat pump wasn’t functioning properly and we thought it may be an installation error on my husband’s part. We ended up replacing the thermostat with a more efficient model that had a schematic we could verify. I just wanted to jot down a quick note to say thanks. The heat pump works amazing now and the new thermostat you installed was tailor-made for me! I know it was crazy at my house with me running off to school, the toddler and the dogs running amok, and the mis-wired old thermostat but you took it all in stride and managed to deliver exactly what we needed. I had to run before you were finished working on the thermostat and just in case you were wondering if I was a satisfied customer, I’d like to put your mind at ease: 100% satisfied. Thanks!”
“The heater you installed for us works like a charm! Our house warms up quickly and efficiently in the winter. The furnace is so quiet too.”
“Thank you for the installation of my new furnace system for my older home. I was impressed with the level of professionalism with the entire transaction: Prompt communications, education about our current setup and recommended setup, multiple options to meet our budgeting needs, considerate crew, and leaving us with a great feeling that we made the best choice out of the many possibilities. I highly recommend Efficiency Heating & Cooling. Thank you again for a fine job.”
“Thank you so much for your prompt service and thoroughness with the repair. I really appreciate the pictures and that you went on the roof found the leaking issue and resolved it. Peter and I like working with you vs. a large service company. It’s nice to fill we can trust you and you provide the service not one but of a 100 technicians.”
“I had a water heater go out on a cold Saturday morning and called Efficiency heating and cooling. They were at my house within 1 hour and was up and running in no time. I personally suggest to everyone needing heating and cooling to give them a call. None have been disappointed! (GREAT PRICING AND KNOWLEDGE)”
“I have been using Matt and Efficiency Heating and Cooling since they opened. I have used him on my house and on my rental property. He does his best to work with your schedule and that is very important when dealing with renters. Matt is extremely knowledgeable of all facets of HVAC systems, components and brands. He always has a very down to earth explanation of the issue so that you can make the best decision for your household. This is one craftsman that you should never lose their phone number, in fact, add Efficiency Heating and Cooling to your contact list on your phone.”
“Great Quality & Service. Efficiency Heating installed a new A/C unit for us and they had excellent customer service and provided great quality work. I highly recommend this company that puts the customer first.”
“Dear Matt & Efficiency Heating:
Thank you for the great job on our furnace tune up & explanation suggestions. It is wonderful to find an honest, customer service oriented company. We look forward to your service for any future needs
“Price and Service was GREAT! I am pleased with the new central air unit. It works Great and would Recommend Efficiency Heating & Cooling To Anybody.”
“Efficiency Heating and Cooling has always been very helpful in diagnosing and repairing our HVAC issues. We just moved into a new building and unfortunately had issues with our AC, heating, and ventilation. After giving Efficiency a call they always arrived right away to help us out! They checked out all of our systems, serviced them and have always gotten things running perfectly again. Pricing for their work was very reasonable given the high quality work and devotion to service. Highly Recommended!”
“It went really well. He went above and beyond. He came all the way from Clackamas to Hillsboro and only charged a service fee. He took his time and he told me what I needed to have done for the least amount of money. He is very honest and thorough, and was everything I had hoped for as far as getting service I needed. He was just a super nice guy and I hope more people use him.”
“We converted from oil to propane furnace. They handled removal of old furnace, installation of new, running of gas line, and even provided a vent in an unheated basement room. We got an initial quote in May, but then didn’t end up scheduling until November – and they still honored the quote, and gave us a great deal on some additional services! Matt was very friendly, honest, and informative. There were no hang ups in the installation and everything is working great. Would definitely recommend!”
“I bought a house a few years ago and noticed that we were always running out of hot water when giving my daughter baths. I also noticed yellow tinted water coming out. I called Efficiency Heating & Cooling to come out to take a look. Matt from Efficiency Heating & Cooling came out and said it was time for a new water heater. The water heater was over 30 years old and filled with lime preventing a full tank of hot water. Now with my new water heater I am able to give my daughter clean hot baths and that makes me a satisfied customer. Thank you Efficiency Heat & Cooling.”
“I want to give my highest recommendation to Efficiency Heating and Cooling Co. Matt Rohman and crew will do the best job for you at the most reasonable price. Their work is professional, reasonable and timely. From what I understand they also provide services to folks that may be under financial duress ie elderly & disabled. I “shopped” my AC installation job. I know the economy is screwed up so I figured I would get quotes. EFFICIENCY will do the job for you under your terms and at a reasonable cost. Thanks Matt! Give them a call.”
“I had Matt come out several years ago and put in A/C in my new home. Matt came by checked out square footage took some other measurements and then walked us through different options for an AC unit. He gave me quite an education and helped decide which unit was best for my home. That unit has been running flawlessly ever since and the work Efficiency Heating and Cooling did was top notch. I highly recommend this company. Integrity, knowledge and quality craftsmanship. Thanks Matt!”
“Efficiency Heating & Cooling put in my furnace and air conditioning on both houses. Very good price, their craftsmanship is clean, detailed and fast.”
“My husband and I had Efficiency Heating & Cooling come out and give us a bid/estimate for a furnace and air conditioner. He was polite, courteous and there was no pressure or up selling. The job was estimated to be 2 days which They stayed late the first day and worked to completion on day 2. Their attention to detail was first-rate. The communication was superb, they let us know what he was doing and why they were doing it. We could not be happier with the overall experience and the high quality work that was performed. We would recommend Efficiency Heating & Cooling to everyone who has any furnace/air conditioning needs. Overall, we felt as though they were friendly, trustworthy, paid attention to detail, and clean. Highly recommended!”
“Having had great service with Efficiency Heating & Cooling in the past we didn’t hesitate to call them to get a free estimate for replacing our old oil furnace for a high efficiency gas furnace. After reviewing all of our options, the different models, and available credits and rebates, we decided to have Efficiency remove our old furnace and install a 97% efficient two stage American Standard furnace. Efficiency ran a new gas line from a new outside gas meter through our basement completely out of sight to the new furnace. The old furnace was hauled away with the service. The installation is very professional and included a cabinet ready for an AC if we ever decide to install one. Higher grade gas lines were also used to support our future plans for additional gas appliances. Efficiency also provided us a with a new air filter cartridge system that is much easier to use than our previous setup. New furnace ventilation was installed in our existing chimney and an outdoor temperature sensor and new wifi-enabled thermostat was also installed. Efficiency handled all the permits and required inspections. They even worked with the gas company directly to get our gas flowing into our house after the installation was complete. We couldn’t be any happier with our service from Efficiency Heating & Cooling and our new furnace. They definitely went the extra mile. I had spent some time researching online about gas furnaces but it wasn’t easy understanding all of the options available. During the in-home estimate inspection Efficiency patiently explained all of the efficiency ratings, fan speed options, furnace ratings, and installation options. The pros and cons for the various options were clearly laid out and we definitely felt we ended up with the best informed decision we could make after our appointment and after reviewing the estimates we were presented. The installation was performed over two days. The installers arrived promptly each day. I couldn’t even tell they had been working in our basement each day because they laid down cloths to keep the area clean where they were working. I could tell our installation probably wasn’t going to be very straightforward. We have a partially finished basement which included a ceiling that was directly between the furnace area and our gas meter. They were able to run the heavy gauge gas line through the area and out through a crawl space without any impact to the finished area. All of the lines were kept almost entirely out of sight which I have to say was pretty impressive. We had no heat one night during the installation but Efficiency let us borrow a few of their electrical heaters to keep us warm which was very thoughtful. After arriving home to our new furnace the first thing we noticed was how quiet it was! And the house really felt warm with a radiant heat feeling. This was a huge contrast to the very loud fan blowing air throughout our house. The two stage fan is definitely worth the extra cost. Our previous heater would go on full blast, turn off for a while, and then go back on full blast. Now the heat softly warms the house rarely having to blow full speed when we’re home. We just got our first gas bill and was surprised how low it was. We used to try to limit how much we used the heat because we didn’t want to burn too much oil. Oil isn’t cheap and I would often find myself calculating how much we were burning with the measuring stick. Now with our efficient gas furnace we can keep ourselves warm all the time without worrying about spending too much money on our heating bill, and thankfully no more oil tank refills to deal with. We can’t recommend Efficiency Heat & Cooling highly enough for their services and look forward to working with them again. We are very happy with our furnace installation and feel at ease knowing that our setup has us well positioned for the future.”
“Our furnace wouldn’t provide heat even though the blower would go on. It was determined that a capacitor had gone bad and was replaced. Last night our furnace quit working, so around 8:15 PM we called Efficiency Heating & Cooling because they have 24-hour service available. The dispatcher told us that it that an after-hours call would cost an additional $50 and that a technician would be at our house in about an hour. We were pleasantly surprised that the premium for an after-hours call was only $50 and I think the technician was there in about 30 minutes. He spent about an hour diagnosing and fixing the problem. Even though he was called from home, late at night, and had been up all day; he was courteous, kind, professional, and didn’t rush through the repair. I wouldn’t hesitate to call them again. Thank you Matt for helping us make our house warm again!”
“After 25 years we needed a new furnace. Efficiency came out, put in a new furnace, had it inspected. The inspector was very impressed with their work and so were we! Awesome Job! A+ Rating for Efficiency Heating and Cooling!”
“Company emailed and called to confirm appointment, was on time, performed full maintenance and spent a good amount of time explaining our system to us (new house to us) and what we can expect to encounter over the next few years. Did not pressure an up-sell, which is appreciated. Very knowledgeable and friendly, courteous and considerate. I would recommend this company to anyone, and will use them for future tune-ups and repairs without hesitating.”