Connie Streitberger
00:05 23 Sep 23
I recently tried to start up my heating system and discovered that there was a problem. Trae, the technician, was quickly sent to my house and knew immediately why it wasn’t working. He corrected that problem and then rechecked the entire system to make sure that it was operating as it should. He also pointed out some features of the system that I wasn’t aware of. Great service by a great company!
Daniel Mandel
23:47 21 Sep 23
We had a fantastic experience with Efficiency Heating and Cooling, putting in a new furnace and heat pump. Kellen and Seven were respectful of our home and time, and they worked diligently to complete the job as quickly as possible. They answered our questions every step of the way and I look forward to working with them for years to come.
Michael Reed
17:10 14 Sep 23
Johnny and crew installed the heat pump system in our manufactured home and it works great. They were very courteous and professional. The room they were working in was just as clean when they finished as it was when they started. Two Thumbs Up
Lauren Lefrancois
22:09 11 Sep 23
I highly recommend Efficiency Heating and Cooling. They go above and beyond for their customers, are prompt, have good communication and we have been very happy with their service.
James Rickman
22:51 06 Sep 23
Working with Ryan was a great experience. Its not often you get to work with a sales rep that is like talking to a friend. Also really appreciated the fact that he followed up in person during the install.
Becky H
19:25 05 Sep 23
Very professional, always on time, very informative. I really trust this company and the representatives they have working for them.
john s
19:36 25 Aug 23
Dietrich diagnosed the problem quickly and then fixed it in short order. This is the second time he has been able to keep my 25+ year old A/C system running smoothly.
Amanda W
18:19 23 Aug 23
Trae was kind, professional and sympathetic to my situation. I look forward to his follow-up for the next steps.
Michael Hazlett
23:55 18 Aug 23
Wow, not everyday that I can check all the boxes for a business review!It was one of those 100+ degree days and our AC went out. Placed a call to Efficiency Heating and Cooling and they were able to fit me into their schedule the next day. And what do you know, the tech, Dietrich, was here and on time, and I even got a heads up that he was on his way. Dietrich was very friendly and approachable.Dietrich and I discussed the symptoms and he went to work troubleshooting the system. After a short while he presented options to fix the problem complete with estimates and pictures of system readings. I gave the OK and he proceeded to make the repairs.It wasn't long until our HVAC system was up and running again. And I got readouts of the "fixed" system and the final pricing even came in under the estimate.I was very impressed that everything was tidied up and put back together the way it should be. Thank you, Dietrich, for a job well done. System is performing like new and I can definitely recommend Efficiency Heating and Cooling for your HVAC needs.
Meggin Thies
19:17 16 Aug 23
With our A/C going out in the 100+ degree weather, Efficiency Heating and Cooling was able to come out the next day! D was very professional and explained everything. He was very thorough in his evaluation and provided all the options - not just the most expensive. Awesome service! We will absolutely use them again!
Stumptown DJs
14:07 16 Aug 23
This company put in our mini split 7 years ago. Whenever we have had any issues they come out right away and fixed it at no additional cost. We recently had some work done on our house and some guys accidentally disconnected a drain so we had to call Doing out to see what happened. He fixed it easily, showed me how to avoid the problem next time and it only cost $119. They have also come up for regular maintenance and have been doing a great job at keeping me informed on what we are doing well and what we can do to keep our system running better. Still a great company. I'd definitely recommend Efficiency Heating and Cooling.
Stacey Peters
01:22 16 Aug 23
We had, and have always had, the greatest experience with Efficiency Heating & Cooling. Recent visit, our Tech, Trae was wonderfully courteous, extremely knowledgeable, and instructive on ways to keep the unit running smoothly. It was unbearably hot, they were busy, and still made it out to the house as quick as possible. Parts in the truck for a speedy repair. Highly recommended!!
Jack George
21:10 14 Aug 23
The very best service you can get.On time, reasonable rates. I am a life time customer. I am now getting a duckless system. These guys can take care of all your needs including service.
Casey Marin-Shover
03:47 08 Aug 23
We really appreciated the amount of work that Kellen provided to our home. He worked incredibly hard and was caring of our animals when they were in the yard. We are so excited to finally have AC throughout the whole house using a new heat pump and mini split system!
Paul Morales
02:01 03 Aug 23
I recently had the privilege of experiencing unparalleled efficiency and heating/cooling expertise provided by the outstanding technicians, Johnny and Diego, during the installation of my air-conditioning and furnace systems. Their exceptional skills and dedication made the entire process a seamless and satisfying one.From the moment they arrived at my home, I was impressed by their professionalism. They carefully assessed the space and discussed the best options for the installation. Johnny and Diego's confidence and knowledge reassured me that I was in the hands of experts.Throughout the installation, they worked diligently and efficiently, ensuring that both the air-conditioning and furnace systems were set up flawlessly. Their attention to detail and commitment to getting the job done right the first time truly stood out.Not only were they technically skilled, but their customer service was also exemplary. They took the time to explain the functioning of both systems, patiently answering all my questions. Their friendly demeanor made the whole process more enjoyable.Johnny and Diego's respect for my home was evident as they took great care not to cause any disruption or mess during the installation. Upon completing the work, they left the area spotless, leaving me with nothing but appreciation for their professionalism.Their exceptional performance and dedication to providing outstanding service deserve recognition, incentives, and promotions. They have set a high standard for efficiency, customer service, and professionalism that I haven't experienced with any other technicians.To the management: I cannot emphasize enough how much of an asset Johnny and Diego are to your company. Their exceptional workmanship and customer-centric approach make them true standouts. They have not only earned my trust and loyalty as a satisfied customer but also my wholehearted endorsement for further growth opportunities within your organization.Thank you, Johnny and Diego, for an exceptional job well done! Your installation of the air-conditioning and furnace systems has significantly improved my home's comfort, and I couldn't be happier with the outcome. You both truly deserve five stars for your outstanding service and dedication.
Josh peters
22:03 28 Jul 23
Ray was very responsive with questions during the estimate process, and was honest about the requirements needed for my houses system. Johnny and Diego were awesome installers, they let us know what was happening during the installation, and had photos of the areas most people don’t want to go into.
john doe
16:55 26 Jul 23
I was very pleased with the quality of the work they did. Jim McNeer was the technician that was sent and he was great. He answered all of our questions and did a thorough job of getting our air conditioner to work again. I would highly recommend this company.
Jean H.
00:48 04 Jul 23
Could not be happier with Dietrich and Trey and Efficiency Heating. Diagnosis completed and parts ordered quickly. Arrived on time. Dietrich and Trey kept us informed about what was going on..We are repeat customers of Efficiency Heating and will continue to be their customers.
Tucker Martine
21:06 30 Jun 23
These guys are very reliable and professional. Austin and Dietrich (and another gentleman whose name I forget) know their stuff, communicates well and were pleasant to interact with. I do feel like I overpaid for the job but I couldn’t be happier with the timeliness and professional quality of the work.
Ted Johnson
23:37 26 May 23
Johnny and Kellen were the most positive, quick and efficient team I have ever had the opportunity to have on my property.Their knowledge and customer-centric approach to all solutions and processes during the installation of our new electric Mitsubishi heat pump was exceptional! Not to mention their professional and insightful knowledge of everything to do with our existing HVAC system. Absolutely amazing!Five stars-plus for Efficiency Heating & Cooling!
Blandine Feist
21:39 15 May 23
Austin and David came out and installed a new AC unit and thermostat for me today. They were right on time, very efficient, very informative, and most of all very friendly and respectful. Sometimes older people need extra explanations, and they took the time to make sure I understood exactly how everything worked. So now I’m sitting here enjoying my nice cool house. Thanks again to everyone at efficiency, heating and air conditioning for their wonderful service.
Christopher Enser
20:52 04 May 23
Efficiency Heating was great from start to finish. We were able to get someone out to quote a new A/C in a few days. Jason our estimator was very thorough and gave us many options as to type of unit and financing. He even answered questions via text and email after he left. Our installers Kellen and Matt were also excellent! We knew exactly when they were going to arrive and they did all of the work in one day. A pleasure to work with and very respectful of our time and our home. We’ll use Efficiency for all our HVAC needs going forward.
Kyle Rensmeyer
01:13 01 May 23
Had a very good experience working with Efficiency. Jason helped us pick out a new furnace & AC that best fit our needs. Austin & his crew did a great job installing everything. High quality products & high quality installation work!
Karla
15:28 26 Mar 23
I chose Efficiency H&C primarily because of all the estimates I got for a new high-efficiency furnace and thermostat, Jason was the most responsive (super quick) and helpful with my follow-up questions...and I had a lot of them. On installation day, one of the installers, Johnny, actually showed up a little early and was joined shortly by Austin. Two very nice guys who didn’t mess around, answered all my questions and kept me informed of the work progress throughout the day. At the end, Johnny then walked me through the new thermostat operation. The unit is working well and I’m confident based on my experience so far that someone will quickly respond should any issues arise.If I had one suggestion, it’s that if a company is recommending using furnace filters (those closest to the furnace, I guess also referred to as air-handler filters), confirm before install day if it’s feasible based on your existing set-up/ductwork to accommodate a standard-size air filter. I already had a return air vent in my hallway which I’ve put filters in for years so I had that option, but since all the vendors I met with talked about using a furnace filter, I thought I'd give it a try. Since it wasn't going to be possible to fit a standard-size air filter without some difficulty, I assume all the vendors would have run into the same problem. So we made the decision to stick with my current hallway return for filtering, which was fine with me. But I’d ask the question and confirm the plan ahead of time.
Gary Malecha
00:54 09 Mar 23
We have been loyal customers of Efficiency Heating and Cooling for several years. Their workers just installed an AC system in our house. They were very professional and provided outstanding service. The two installers, Johnny D. and Dietrich, were highly knowledgeable, skilled, prompt, and courteous through the whole experience. Hats off to them and the company for which the work. OUTSTANDING!
Jake Tillman
02:30 11 Jan 23
Wow what a pleasant experience. Jason was awesome with helping me understand what was best for my home and gave me all the options. Quickly responded with the estimates I wanted. I was extremely pleased with how fast the company was able to get the new equipment and schedule the install. From the day I said yes let’s do it to completed install was less than 2 weeks. Just amazing. Our installers, Seven and Austin were absolutely awesome. True “A” team if I ever saw one! Both were very informational and extremely patient with my hanging out and asking a ton of questions. Great customer service and extremely professional. It was a pleasure having them at my home for 2 days. All in all I’m very impressed with every aspect of this company. They will be my go to HVAC company going forward. THANK YOU for making this all so easy and comfortable.
Bizuayehu Imiru
19:25 04 Jan 23
Nov/22 my heating and cooling wasn't working and need to be replace. However, I contacted my insurance and told me to wait 18 weeks, but I can't wait the winter in freeze cold, I was desperate. however, i contacted Efficiency Heating & Cooling Company. The next day sent some one looked at and in following day told me they will install it. They did exactly when i need it the most. Thier staff were very professional, skilled did very quality job. I really recommend someone use their services.BIZ
Mike O'Mahoney
02:20 27 Dec 22
Really good experience with Efficiency Heating and Cooling. We had a new furnace installed. Jason gave us a very competitive quote, answered all our questions, and scheduled our installation in just a few days. Installation techs (Austin and Seven) came in the middle of an ice storm and did a fantastic job. They were clean, fast, easy to communicate with, and gave a good overview of the new system for us. Very friendly and the kind of guys you don't mind having in your basement and throughout your house testing air flow and temperatures. Our neighbors saw their trucks and called; they were desperate because their furnace had just quit. Austin and Seven went over and got their furnace running. Go with Efficiency Heating and Cooling - they are really good people.
Karen Rischer
22:47 17 Nov 22
I chose Efficiency Heating & Cooling after getting several estimates. Jason, the estimator, did a great job giving me options and explaining the differences between systems and asking questions to help me decide which system was the right fit for my family and how long I planned to be in the home which I appreciated. I feel the unit I chose was priced comparably to other local businesses.But the real reason for the 5 star review was the installation team of Tony and Blake; they are in a word amazing. From arriving earlier than estimate (I got a text first), to their friendliness, humor, patience with my continuously crazy dog, patience with ME asking a zillion questions and even helping me figure out why my heat pump was leaking, I can't say enough good things. They even noticed my dryer vent had been "occupied" with woodland creatures at one point and replaced it for me (thank you!!) These guys not only did an amazing job - but were an absolute joy to work with. I thought being "stuck" at home for two days would be a bore and a challenge but their personalities and positive energy made the whole experience so much better than expected. You guys are the best!I would absolutely recommend Efficiency Heating & Cooling - as well as Tony and Blake - for any heating and cooling need.
Wkz
21:01 15 Sep 22
I must compliment the person that came out and gave me the estimate. Jason Shawn. He was very good, very knowledgeable and he did his very very best to make sure I got a good deal and everything was set up properly for the installation.The two installers that came out to install my new heat pump were excellen. They kept me informed and they did a magnificent job installing the heat pump.
Todd Smith
02:24 02 Sep 22
I highly recommend this business if you want to replace your AC/Furnace system. John from this company not only came in very competitive he also was the only dealer that I got estimates from that itemized the estimate and reviewed them line by line with me. This gave me choices of not only systems but also work that needed to be done. When installation time came he was there to help with the install and guide the team to do exactly what we had discussed. Thier work was meticulous and clean. They beat all the quotes from the big box stores by 25%. I would definitely use this company again.
Ray Taylor
22:45 31 Aug 22
Efficiency Heating & Cooling is very fast, knowledgeable, and professional! I called for A/C repair, and they were at my house within two hours. The specialist, Trae, was very nice and professional. After examining and diagnosing the problem, he had my system up and running again in less than two hours! Highly recommended! Thank you!
Ben Haynor
01:32 25 Aug 22
Seven and Gabriel did an amazing job installing our new heat pump. Seven was especially knowledgeable and talked me through much of the installation. They were on time both days, cleaned up well and did a great job with the install.
Katelyn Thesing
01:05 09 Aug 22
Our AC went out and they scheduled us for a repair in one week - during a busy heat wave. The next day they called because they had some cancellations and were able to get out to us sooner, which we really appreciated. The person who came out, Jim, was very knowledgeable and thorough. He was able to replace a part and get our system back up and running. I will definitely call them again if needed.
Kristen Snell
23:16 25 Jul 22
Jim was an incredibly kind and helpful technician. He diagnosed the issue with our AC explaining everything along the way. He offered the most cost effective repair and clearly explained the pros and cons of our options. Based on our experience I’d absolutely recommend heating & efficiency cooling!
tracy b
21:19 15 Jul 22
Efficiency Heating & Cooling are a wonderful hvac company. Matt was very thorough and worked with us on price for our new furnace. EH&C was the only company we had come out that even mentioned needing a safety post as well. The install guys were very nice and did a great job. Left the garage clean and explained everything to us. They also leveled out our outside ac unit for us at no extra charge.We are very happy with the service we got and will happily do business with again.
Diane Burke
21:50 27 May 22
Efficiency Heating and Cooling gave me the best estimate of three companies, the best equipment for the price and the best installation specialists in the business. Thank you Walter and Damien for the excellent installation of my new furnace and air conditioner. These gentlemen were courteous, diligent and knowledgeable. Both of them answered my many questions with great patience. They both worked non-stop for a day and a half and had a superior work ethic. Thanks again to Walter and Damien!!
Sage Sterling
16:31 27 May 22
Tom was great. He took off his shoes as asked & explained everything well. He was efficient, professional, & smart. He took care of our problem quickly but thoroughly. Very thankful to have a good technician who knew what he was doing.
scot “Biggs” wiggins
19:33 25 May 22
Our heater quit at 4pm and was back up and running by noon the next day, only charged a diagnostic fee too. Sent a picture and tracking app for tech, this place is awesome. 11:10 recommend
ANGIE B
00:58 22 May 22
I’ve been a customer for many years. Great company. Great customer service. The only company that I use for repair and maintenance for my furnace and AC system. All employees are very professional and knowledgeable. Highly recommended. Never a disappointment. On my last service the technician Trae Jordan came for furnace maintenance service. Very professional and knowledgeable.
Joan Williams
21:55 06 May 22
After researching brands and obtaining 5 estimates for replacement of my furnace and installation of A/C, I am pleased with my choice to do business with Efficiency Heating and Cooling. I was advised via email of who to expect for the estimate and then for the installation. One of installation men was a different man than advised, but life happens. As long as someone else came who could do the job, that was a minor detail. Everyone was pleasant and helpful, from the ladies who answered my calls to Jason, Tom and Walter. Care was taken to reduce tracking. I plan to be a customer for routine maintenance for many years to come.
Tyler Bourbon
14:11 24 May 21
The entire team was great from start to finish. New furnace works great, and Jason, our sales rep, came by in the morning that the work took place to go over what we had discussed. The new furnace is super efficient and very quiet!
Rebecca Chute
18:59 29 Apr 21
Trae was awesome! He was careful, conscientious, professional and thorough. I was very concerned that I would need a new ac system but he did a tuneup and said I should be fine for awhile. As a senior living on a limited budget that was VERY appreciated! I would have him back anytime. Thank you Efficiency HVAC for employing such a fantastic technician... and person!!
Sally Schwartz
16:24 28 Apr 21
Wow this is my new HVAC company moving forward! Trey just came out to a condo I’m selling and was so incredibly professional and honest I am so excited to have these folks in my back pocket moving forward. As a realtor it is so important to have good trust worthy contractors. Look no further you have found your HVAC contractor! Thank you Trey!!
Debbie Marinello
18:18 11 Apr 21
Trae was great. He performed a one year check up on my most recent HVAC purchase. I don't know what he did but he was here a long time and didn't find anything wrong. Perfect!
Cory Kishimoto
16:01 09 Apr 21
Best experience with this company. On time, very knowledgeable technicians,awesome installers what more can I say. Thank you Jason (and the install crew) for getting the job done on time. Shannon for keeping me informed about NW naturals hiccup and Trae for teaching this old dog new tricks. HVAC equipment have come a long way since I left the trade years ago you guys ROCK!!
Tina Malcolm
03:39 08 Apr 21
Ken was wonderful! He helped us understand everything that was going on with our furnace and was extremely thorough with his work. You can tell he has a lot of experience and knowledge about his field. Will definitely be using Efficiency H&C again!
MARY ELLEN QUIRAY
17:08 03 Apr 21
They were awesome. From coming out to figuring out the problem with our old furnace to giving us a quote on a new furnace and then installing it quickly. Very impressed with all who came.
Mullins Cindy
23:57 18 Feb 21
Tech called in advance, arrived on time, completed maintenance timely and gave us accurate info. Didnt suggest unnecessary repairs or add to estimate. Friendly, obviously knowledgeable and provided good service.
Michelle Duer
04:00 03 Jan 21
Ken with Efficiency Heating & Cooling was fantastic when dropping by to check on our furnace system. He was very courteous, professional and thoughtful in both his explanations and work. He mentioned that the products the previous home owner had setup were great, however, the workmanship for the furnace was not -- and I could easily see what he pointed out in the jumble of wires holding up boards and such. He did a great job in making things top notch, and I would happily recommend them. I also plan on having them check out and clean my AC when spring rolls around. Thank you!
Joel B
20:25 30 Dec 20
I called around on Christmas Eve to have my furnace repaired. Efficiency Heating & Cooling was the only place that had an appointment available that day.The technician Trae was prompt, courteous and very knowledgeable.He not only fixed my issue and explained in detail what was wrong and why it happened. But he fixed 2 other issues as well.I will go to Efficiency Heating & Cooling for all of my Heating and Cooling needs from now on.
Stephen Oringdulph
17:59 16 Nov 20
Excellent operation. Our furnace went out in our guesthouse and we were desperate to get it repaired or replaced quickly. I called several companies with mixed results. Some never called me back. Efficiency answered my call, scheduled me promptly for a diagnosis, then scheduled me for replacement (repair wasn't an option). In two days, we had an excellent new furnace. The entire process was professional and timely - from the initial phone call to diagnosis to replacement. I will never call anyone else!
Kyle Hoelscher
20:16 05 Nov 20
Nov 2020:Had another great experience with Efficiency for a routine furnace service. Trey was super friendly and easy to work with. There was a part needing replacement and they were able to work us in later the same day.Sep 2019:Had a great experience with Efficiency for a clog in my condo’s AC drain. They were able to send someone out same day in the height of summer. Doug was very nice, thorough, and helped me better understand how the system works. We will definitely go with Efficiency in the future, and are considering a maintenance contract with them.
Daniel Rodriguez
00:24 30 Oct 20
We needed some insulation work in our air return- Matt, the owner, was quick to grasp our dilemma and suggest the remedy! The worker, Tom, was simply professional, experienced and was equally proficient at seeing what was necessary. My wife and I are extremely pleased with the work and show no hesitation in using Efficiency Heating and Cooling again!
Missy Padilla Runyon
02:50 20 Oct 20
This is the second time we've used Efficiency, and both experiences have been top notch. The first was a few years back, they replaced our AC unit during the triple digit summer with a new, high efficiency AC, and it's been great. They didn't recommend the highest end unit for our house, and we appreciated their honesty. This time they came out to diagnose our furnace, which was blowing cold air, as well as a weird smell coming from the area. They ended up being unrelated, the smell was from the separate electrostatic filter, but Doug diagnosed and fixed both issues in under an hour and the final bill was more than fair. It's so nice having a heating/cooling company that we really feel we can trust.
Jim Zaleski
18:07 24 Sep 20
When we were looking for a reliable HVAC repair service for our Mitsubishi split system during a recent heat wave, we Googled for the best service providers in the Portland area. We contacted several shops and all were booked solid. Then we tried a long shot, we contacted Efficiency Heating and Cooling (with a high customer satisfaction rating) even though they were somewhat out of our area. When I called, the person answering the phone (Shannon) was warm, friendly and definitely customer oriented. She listened to my story and though she knew we were a bit out of their normal service area, she found a way to help us out by sending a serviceman (Tray) the next day. And Tray turned out to be an excellent repairman, knowledgeable, friendly and spent some one-on-one time with us to educate us on the system we were using. He instructed us on some practical measures we could take to make the system run more efficiently and more reliably (above and beyond what we learned from the original installer, something that's rare in the repair industry).Long story short, we got our system up and running again and couldn't be happier with Efficiency HC. They are the best and I enthusiastically recommend them to anyone experiencing problems with their AC systems. Thank you Tray and Shannon for going out of your way to make us feel we mattered. You can now count us among your most satisfied customers.
Walter Zebnitski
19:17 10 Sep 20
They answered my call right away and gave me a window of 11-1 they showed up at 10:59. The employee that showed (Trae) up was extremely professional and got my ac fixed quick. He helped me understand what was going on and why to fix it. He also gave me some tips on what filters to use and where to get them. Over all great service!
Janice S
23:12 09 Sep 20
Our AC went out during the hottest days of summer. I called and got an appointment for the next day. The technician arrived early morning, quickly identified the problem and explained it to me, and had the necessary equipment to make the repair. I would definitely recommend Efficiency Heating & Cooling, and we’ll be using their service again.
Britt
19:18 09 Sep 20
Efficiency Heating & Cooling have been outstanding to work with. We are very happy with our new HVAC system and were incredibly impressed by the company and it's customer service. Very professional and thorough.
S. M.
18:36 06 Sep 20
Jason and his team did an amazing job! The price for an AC unit and installation was reasonable and beat the 2 estimates I was given from other companies. The 2 men who did the installation were very professional and walked me through each piece of work that they did once the job was complete. I would highly recommend Efficiency for any HVAC needs you have!
Roger Andrews
22:41 04 Sep 20
I highly recommend Efficiency Heating and Cooling for promptness, professionalism and competency. My positive experience began with office staff (Shannon) who responded almost immediately to my email inquiry, and set up an appointment the same morning of my request for service, Furthermore, she followed up with a next morning appointment with their estimator Jason, who presented two viable price options in writing before he left. The star of the show was Doug, their skilled serviceman, who had the a/c repaired and running within an hour. This is truly a five-star outfit.
Matt Stiefvater
23:53 02 Sep 20
Our furnace not having been tuned-up in a while I thought to get it ready for winter(dang!) I would try a more local provider and seeing the 5 Star rating Google reviews decided to go with Efficiency Heating and cooling. Got next day appointment, 2 hour window, and got a call from the Tech within the first hour advising me he was 10 minutes away and then there he was.Doug was masked up shoe covers on,in uniform, a pleasure to chat with andcommunicate needs. His 20 plus years experience showed in his pride of workmanship. Efficient (pun intended),and a pleasure towork with. No up-sell, honest answers,yet informed of options available.Customer service like this is a treasure these days! Im a fan for life!
Samantha Ollstein
02:51 01 Sep 20
I just had my furnace replaced and AC added by Efficiency. They were really great and so far everything is working perfectly! Getting the quote was easy and informative, I felt like I really understood what they were going to do and what I was purchasing. Installation took a day and a half, really nice guys who were happy to answer any questions I had. Would definitely recommend and will be using them to service everything moving forward.
Megan O'Connell
00:54 29 Aug 20
We have used, “Efficiency Heating and Cooling” three times in the past few months and they have been great. Fast, friendly, communicative, and economical!
Suzzanne Lohr
02:33 19 Aug 20
Efficiency is the best! They have done regular maintenance our furnace twice and both times they have been super helpful and professional. I really appreciate how thoughtful they are with scheduling and safety protocols during the pandemic. Plus, they have come out to provide an estimate for a ductless system in our attic bedroom (which they coordinated to be at the same time as our furnace tune up) and Jason was beyond helpful and gave us a lot of good information. I'm really looking forward to Efficiency installing the ductless system in a few weeks!
angela hughes
16:15 05 Aug 20
This is our second time using Efficiency Hearing and Cooling after being recommended by a local family. We couldn’t be happier. Great communication, work and pricing.
Patrick Herbst
15:43 04 Aug 20
I had my AC go out in the middle of this hot summer. I called Efficiency H&C and they came out the next day. They were on time, quick, and professional. The technician I had was Tre. He was very knowledgeable and explained everything he checked and what my options were for a replacement part. He is excellent at his job and his work was MUCH appreciated.
L R
19:24 30 Jul 20
Doug was helpful and professional when explaining problem with furnace. He was on time and very efficient. He also did a contract tuneup and everything’s humming nicely now.Shannon, in the office, Is so well organized and personable. She’s a pleasure to deal with. I would highly recommend this company.
W Orthmann
23:28 24 Jul 20
I’ve used them several times. Always on time! Help me keep my furnace and newly installed ac unit up and running perfectly. I’ve had them out to my rental too! Always helpful, on time and give great recommendations on how to keep equipment running smoothly!
Blanca Parra
03:56 01 Jul 20
Great service! Very happy with the result. I called five different companies and I got transferred so many times. They pick up and had an appointment the next day. My furnace is fixed. I will used them again.
John Mitchell
00:09 27 Jun 20
We are really pleased with the work Jason and his team did - both in their evaluation of the best type of a/c to fit our needs, and in installing it professionally and on time. We thought they did a great job - we're very happy with our new system! We recommend them highly!
Luis Guzman
21:19 06 Jun 20
I have nothing but good things to say about this company. From the person (Jason) who came to my home and showed me a good selection of ac units i could choose from. He made his recommendations but ultimately left decision to me and did not push any product on me. I got a fair price and installation crew was on time very clean and professional. Coundnt have asked for a more stressless purchasing experience. A+Luis and Family
Francois Ploussard
18:19 04 Jun 20
Trae was great.An amazing professional.Could not ask for more from service.And from the office Shannon was kind and genuine quick to help us in need.Thank you to both employees Well done on the employer for surrounding themselves with good people. It is always hard
Charlotte Abbott
03:49 04 Jun 20
We were very pleased with the service. Trey was very courteous and knowledgeable. He explained exactly what he was doing and answered our questions well. He was very professional. The price was reasonable. We would definitely recommend Efficiency Heating and Cooling to others.
Patrick Earnest
21:38 03 Jun 20
We had Doug with Efficiency out to perform preventative maintenance/tune up of our furnace and air conditioning. He did a great job explaining the system, took care of some broken parts, and helped better understand what we’re working with. I really appreciated his honesty and professional opinion. High recommend Efficiency Heating and Cooling.
James McGaha
21:58 27 May 20
We are very happy with our experience. After having a hard time getting another company, referred by our Home Warranty, to come work on our A/C unit, I called Efficiency and a tech was out within 4 hours and right on time. Trey was friendly, professional, timely, and now our house is nice and cool. Can't ask for more than that. Highly recommended!
Denise Ransome
18:49 21 May 20
We had a series of power surges that fried the transformer and drum motor. The folks at Efficiency responded very quickly, came out and fixed our furnace fast, even with an extra round trip from Corbett to Downtown Portland. Great service, great people!
Geoff Mitchell
19:42 16 May 20
Victor came to my house right on time, wearing a mask (height of the pandemic). He was respectful of the fact that I am working a phone job from home, and he did a thorough cleaning and service of my a/c. Efficiency H & C installed my a/c about 5 years ago, and they did a very nice job of routing and concealing the various pipes and cables involved. Haven't had any problems whatsoever with the unit or their service. Recommended
Martin Kennedy
00:41 15 May 20
I've known Matt the owner since he was he was a kid. His dad and I have been in ministry together for over 35 years. He installed a furnace for me about 20 years ago. Then right after I got married and moved in 2003, he installed another and it's still going strong... But my bride and I have always wanted central air but never had the funds. Then along came an inheritance last winter, and on its heels, the COVID 19 pandemic. My friend told me Matt needed the work, so we were very happy to hire him. Given Matt was familiar with the house and the furnace being in the attic... there were no surprises. He and his crew showed up first thing in the morning and had finished the job in 6 hours. We are now "chill" and just in time, for its forecast to be 90 this weekend! The price was reasonable given we live way outside of Effeciency's service area. But how often do they get to see bucks in the trees behind customers back yards? In fact we even gave them a tip just to bless them during these shaky times.It was a blessing and privilege doing business with them."Shalom,"Martin Kennedy
Troy Parke
22:06 07 May 20
I've had them put in two gas furnaces now. One was 6 years ago and it's still running strong. I just had them put another one in last week. They do a great job and I will contact them the next time I need service or a new furnace
Kathleen Taft
23:38 25 Apr 20
IT WAS OUR FIRST TIME WITH EFFICIENCY. WE GOT DOUG.I REALLY DO NOT KNOW HOW WE GOT WITH BOTH THE COMPANY AND THE GENTLEMAN THAT WE GOT.WHEN I CALLED THEM I TOLD THEN THAT I WAS JUST RECOVERING FROM BREAST CANCER SURGERY. I WAS VERY WORRIED THAT I MIGHT CATCH SOMETHING AS MY IMMUNE SYSTEM IS SHOT.WHEN DOUG PULLED UP IN FRONT OF OUR HOME HE POURED FROM A HUGE CONTAINER AND SPENT THREE TO FIVE MINUTES CLEANING HIS HANDS IN THE STREET. WAS WEARING A VERY CLEAN MASK.HE WAS KIND THOUGHTFUL AND SMART. HE GOT RIGHT DOWN TO BUSINESS WITH OUR HEAT PUMP. CAME IN AND TOLD US HE KNEW WHAT WAS WRONG. I ASKED HIM IF HE COULD FIX IT THEN AND HE LEFT AND CAME RIGHT BACK WITH WHATEVER IT WAS TO FIX. THIS WAS LAST WEEK AND IT HAS WORKED PERFECT. AFTER HE CAME BACK IN I TOLD HIM THAT MY HOME IS A SIXTY NINE RANCH AND I COULD NOT STAND THE OLD HONEYWELL ORIGINAL THERMOSTAT AND DID HE HAVE ANOTHER BETTER ONE IN HIS TRUCK. HE TOLD ME MINE WAS ONE OF THE BEST THAT HONEYWELL MADE AND YOU CANT GET THEM ANY MORE. HE WANTED TO KNOW WHAT WAS WRONG AND I SAID I CANT SEE IT ANYMORE. HE OPENED IT UP AND PUT A NEW BACK LIGHT IN IT AND THE PROBLEM WENT AWAY. I REALLY WANT PEOPLE TO KNOW THAT I AM A SENIOR AND I HAVE HAD LOTS OF THINGS GO WRONG IN MY HOME OVER THE YEARS. I CALLED EFFICIENCY BECAUSE IT WAS RECOMMENDED BY ANOTHER AIR AND HEATING COMPANY THAT DOES NOT SERVICE MILWAUKIE ANYMORE. I COULD NOT BE HAPPIER WITH BOTH THE COMPANY AND THE VERY NICE MAN THAT CAME TO HELP US. OH, AND BY THE WAY IT WAS VERY INEXPENSIVE! AND I APPRECIATE THAT BECAUSE HE COULD HAVE SAID ANY NUMBER AS I JUST WANTED MY HEAT BACK ON. IF YOU WANT HONEST GIVE THEM A CALL I WONT USE ANYONE ELSE FROM NOW ON.. .... MOST SINCERELY RICHARD AND KATHY TAFT
Felisa Salvago-Keyes
17:17 24 Apr 20
We had a broken thermocouple on our water heater. We were looking at a few days to get it fixed from other places, but when I contacted Efficiency, they were able to schedule a technician the same day. Because of social distancing, we had to give the technician, Doug, specific instructions so we wouldn't have contact with him directly. He followed them to the letter, and was in and out of the house in about half an hour. We were able to shower and give our baby a bath that evening, and we're very grateful to the staff at Efficiency for making that happen!
Chris Sandner
18:16 15 Mar 20
The technician didn't have the correct filter for my furnace, so he jammed something else in instead. After a $700 service visit for my three systems, you would think it would be done properly. Guess I was wrong. Will NOT be calling them again and would advise others to avoid them. The filter had to be ripped up to be removed after having been rammed into the unit with obvious force.
Clyde Miller
21:34 09 Mar 20
We used their services for our annual tune up for our furnace and as usual, Doug H did his usual great service job on our furnace. We will use his services again in the Spring to tune up our AC. They are a great company and I very much trust Doug H . Thanks for the continued great service.
Marti Artsis
21:53 28 Feb 20
Awesome responsiveness and punctuality. Tremendous professionalism and complete value for service provided. Recommend Efficiency Heating with the highest level of enthusiasm.
Noreen Durham
21:03 07 Feb 20
I have used this company since I moved into our home. The lady that took my call was very polite and got us on the schedule for the next day which was perfect. They showed up on time and Doug was very nice he also showed my wife how to change the filters. He did a great job and our furnace is up and running. Thank you Doug and Efficiency heating and cooling.
Jerry Barrows
22:17 17 Jan 20
Efficiency Heating installed a new air conditioner and reworked my furnace after another local heating company did a sloppy install. I would use this company again. They are the best company I have ever experienced. They have always been prompt, polite, clean and thorough.
Kim Munro
02:21 05 Dec 19
I can’t express what a great company Efficiency Heating & Cooling Company is. They were very professional and did quality work. Tom and Walter did an amazing job installing my new furnace and duct work. They were very friendly and did quality work! I had no furnace and they installed in 2 days. I was amazed how clean they kept things while they were working. They even swept my whole basement when they were done. Jason oversaw things and answered all my questions. My new furnace is so quite I really love also how efficient it is. They gave me a fair competitive price and I can’t say enough what a great company Efficiency Heating and Cooling is!!!!!Thank you again for everything and I recommend them. They are A+
Josh Wenzel
22:45 04 Dec 19
Jason did the most thorough quote job of the 3 companies I had out to quote a furnace replacement. Very knowledgeable and not pushy. He was also very responsive as we went back and forth on the quote and minor adjustments. Walter was the key installer and was at our house on time and stayed all day until the job was done around 7pm. The new furnace is great and I couldn’t be happier. Would definitely use again for any heating/cooling needs at our home.
cam stauth
19:05 12 Nov 19
I had a complicated furnace problem, and had trouble finding a company that could deal with it immediately. I called Efficiency Heating and Cooling because they were on a Top Ten list of a review site, and they sent someone out in two hours. The technician, Warren, was an impressive guy who did a great job. He worked hard at figuring it out, fixed it perfectly, and gave me a bill that was very fair and reasonable, and appeared to be based upon my best interests as a customer. I would strongly vouch for the company in general, and Warren in particular.
Mary Frances Taunton
05:38 29 Oct 19
I have been a customer of Efficiency Heating and Cooling since 2015. It never stopped raining during the winter of 2015. My utility room flooded taking out my furnace. I called Efficiency Heating & Cooling and they came out within a few hours, diagnosed what had occurred with my furnace, ordered the hard to find part and had it installed within a few days at a reasonable price for an emergency situation. They really went above and beyond with good communication. I have had them out, yearly, since for annual maintenance. This year Oren came out and did a great job. He was communicative and easy to deal with. When it is time to replace my furnace, I will call Efficiency.
