I could not be happier with my experience. I walked into the Efficiency office on a busy Thursday and spoke with Matt about replacing my Lenox A/C unit from 1986. He was able to come out to my house and do an estimate the very next day, he emailed me three options that evening. I was impressed with the promptness in receiving the quote and the variety of options at fair price points. Matt was very friendly and honest about his recommendations and did not try to push anything I wasn’t looking for which I greatly appreciated. I selected the unit I wanted and we able to set up an appointment the very next week. Bill arrived to do the install exactly on time the next week and I left for work. When my wife and I returned on lunch they were already wrapping things up and just waiting for the electrician. Bill did a great job and was very professional and friendly and I was pleased with the quickness and professionalism of all of the staff at Efficiency. They are a great local company and I am extremely happy with the work they did in a short time frame, I will definitely be using them for all of my future heating and cooling needs. Thanks Matt, Bill and to all of the Efficiency staff!