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(503) 698-5588
(503) 698-5588

Mike

August 28th, 2013

“Having had great service with Efficiency Heating & Cooling in the past we didn’t hesitate to call them to get a free estimate for replacing our old oil furnace for a high efficiency gas furnace. After reviewing all of our options, the different models, and available credits and rebates, we decided to have Efficiency remove our old furnace and install a 97% efficient two stage American Standard furnace. Efficiency ran a new gas line from a new outside gas meter through our basement completely out of sight to the new furnace. The old furnace was hauled away with the service. The installation is very professional and included a cabinet ready for an AC if we ever decide to install one. Higher grade gas lines were also used to support our future plans for additional gas appliances. Efficiency also provided us a with a new air filter cartridge system that is much easier to use than our previous setup. New furnace ventilation was installed in our existing chimney and an outdoor temperature sensor and new wifi-enabled thermostat was also installed. Efficiency handled all the permits and required inspections. They even worked with the gas company directly to get our gas flowing into our house after the installation was complete. We couldn’t be any happier with our service from Efficiency Heating & Cooling and our new furnace. They definitely went the extra mile. I had spent some time researching online about gas furnaces but it wasn’t easy understanding all of the options available. During the in-home estimate inspection Efficiency patiently explained all of the efficiency ratings, fan speed options, furnace ratings, and installation options. The pros and cons for the various options were clearly laid out and we definitely felt we ended up with the best informed decision we could make after our appointment and after reviewing the estimates we were presented. The installation was performed over two days. The installers arrived promptly each day. I couldn’t even tell they had been working in our basement each day because they laid down cloths to keep the area clean where they were working. I could tell our installation probably wasn’t going to be very straightforward. We have a partially finished basement which included a ceiling that was directly between the furnace area and our gas meter. They were able to run the heavy gauge gas line through the area and out through a crawl space without any impact to the finished area. All of the lines were kept almost entirely out of sight which I have to say was pretty impressive. We had no heat one night during the installation but Efficiency let us borrow a few of their electrical heaters to keep us warm which was very thoughtful. After arriving home to our new furnace the first thing we noticed was how quiet it was! And the house really felt warm with a radiant heat feeling. This was a huge contrast to the very loud fan blowing air throughout our house. The two stage fan is definitely worth the extra cost. Our previous heater would go on full blast, turn off for a while, and then go back on full blast. Now the heat softly warms the house rarely having to blow full speed when we’re home. We just got our first gas bill and was surprised how low it was. We used to try to limit how much we used the heat because we didn’t want to burn too much oil. Oil isn’t cheap and I would often find myself calculating how much we were burning with the measuring stick. Now with our efficient gas furnace we can keep ourselves warm all the time without worrying about spending too much money on our heating bill, and thankfully no more oil tank refills to deal with. We can’t recommend Efficiency Heat & Cooling highly enough for their services and look forward to working with them again. We are very happy with our furnace installation and feel at ease knowing that our setup has us well positioned for the future.”