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Portland HVAC Troubleshooting Guide

HVAC Sulfur Smell Causes | Rotten Egg Smell from Furnace or AC

Why HVAC smells like rotten eggs (sulfur). Complete diagnosis guide for sulfur odors. Portland gas leak safety and solutions.

Read Time

15 min

Service Area

Portland Metro

License

CCB #187834

Efficiency Heating & Cooling • Bryant Factory Authorized DealerNATE-Certified Design Specialists
Call 503-698-5588
Matt Rohman
Matt Rohman

Owner & Lead HVAC Technician

NATE-certifiedEPA 608 certifiedOR CCB #187834
Published: August 15, 2023Updated: May 20, 2025

🚨 EMERGENCY WARNING

If you smell rotten eggs or sulfur from your HVAC system, EVACUATE IMMEDIATELY. This could indicate a NATURAL GAS LEAK, which can cause explosions or fires.

DO NOT:

  • • Use electrical switches or appliances
  • • Make phone calls inside the house
  • • Light matches or create sparks
  • • Try to fix it yourself

DO:

  • • Leave the house immediately
  • • Call NW Natural: 800-882-3377
  • • Call 911 if needed
  • • Go to a neighbor's house

A sulfur or rotten egg smell coming from your HVAC system is one of the most serious warnings you can encounter as a homeowner. While the smell might seem like a minor annoyance, it often indicates dangerous conditions that require immediate action. Natural gas, which is odorless, has sulfur compounds added specifically to create this detectable rotten egg smell when leaks occur.

In Portland, where natural gas is the primary heating fuel for most homes, sulfur smells from HVAC systems are taken very seriously. While not every sulfur odor indicates a gas leak, all require professional investigation to rule out life-threatening dangers. This guide covers the most common causes of sulfur smells in HVAC systems and provides clear safety instructions for each situation.

Understanding when a sulfur smell is an emergency versus a less serious issue can help you respond appropriately and protect your family's safety.

Why Natural Gas Smells Like Rotten Eggs

Natural gas is odorless in its pure form. Utilities add mercaptan (a sulfur compound) to give it a distinctive rotten egg smell, making leaks detectable. This safety measure has saved countless lives by alerting people to dangerous gas leaks before they cause explosions or fires.

7 Causes of Sulfur Smells in HVAC Systems

Natural Gas Leak (EMERGENCY)

Critical

⚠️ Gas leaking from furnace or connections - evacuate immediately

Symptoms:

Strong rotten egg smell, especially when furnace runs

Action:

Call NW Natural 800-882-3377, evacuate, call 911

Cost: Emergency response free, repair $200-$800

Dead Animal in Ductwork

Medium

Rodents, birds, or small animals die in ducts and decompose

Symptoms:

Intermittent sulfur smell, stronger when heat runs

Action:

Professional duct cleaning and sanitization

Cost: $300-$800

Sulfur Bacteria in Humidifier

Low

Bacteria grow in humidifier water, producing hydrogen sulfide

Symptoms:

Sulfur smell when humidifier runs, visible mold/slime

Action:

Deep clean humidifier, use antibacterial solution

Cost: $100-$200

Sewer Gas from Dry Trap

Medium

High-efficiency furnace condensate trap dries out, allowing sewer gas in

Symptoms:

Sulfur smell from vents, worse after furnace cycles off

Action:

Refill condensate trap with water

Cost: $100-$150

Cracked Heat Exchanger

High

Furnace heat exchanger crack allows exhaust gases into home

Symptoms:

Persistent sulfur smell, soot around furnace, condensation on windows

Action:

Replace heat exchanger, safety inspection required

Cost: $1,500-$3,500

Gas Valve Leak

Critical

Furnace gas valve develops small leak, releasing gas with odorant

Symptoms:

Sulfur smell at furnace, especially when off

Action:

Shut off gas, evacuate, call NW Natural

Cost: $200-$500 valve replacement

Old Gas Line Corrosion

Critical

Corroded gas lines leak small amounts of gas

Symptoms:

Persistent low-level sulfur odor throughout home

Action:

Evacuate, call NW Natural for inspection

Cost: $500-$2,000 pipe replacement

Emergency Response for Sulfur Smells

Immediate Evacuation

  • Leave house immediately - do not use electrical switches
  • Go to neighbor's house or safe distance
  • Do not use cell phones inside or near house
  • Take pets and family members with you

Why: Natural gas can explode from any spark

Call Emergency Services

  • Call NW Natural at 800-882-3377 first
  • Then call 911 if evacuation needed
  • Provide exact address and description of smell
  • Stay away from house until cleared

Why: Professional gas leak detection required

If No Gas Leak Found

  • Re-enter house only when utilities clear it safe
  • Call HVAC technician for other causes
  • Do not operate furnace until inspected
  • Monitor for carbon monoxide

Why: Other causes still need professional attention

Portland Gas Safety Resources

Emergency Contacts

  • NW Natural Gas Emergency: 800-882-3377 (24/7)
  • Portland Fire Department: 911
  • Poison Control (CO): 800-222-1222
  • HVAC Emergency: 503-698-5588
  • PGE Power Emergency: 800-743-5000

Prevention Measures

  • Annual furnace safety inspection
  • Install carbon monoxide detectors
  • Keep furnace area clear and clean
  • Regular ductwork inspection
  • Humidifier maintenance and cleaning

Carbon Monoxide Warning

Some sulfur smell causes (like cracked heat exchangers) can also produce carbon monoxide, which is odorless and deadly. Always install CO detectors near sleeping areas and test them monthly. In Portland, CO poisoning is a risk during winter months when furnaces run continuously.

CO symptoms: headache, nausea, confusion, drowsiness. If suspected, evacuate and seek medical attention.

Diagnosing Sulfur Smells (After Gas Leak Ruled Out)

Safe Diagnostic Steps

  1. 1

    Confirm No Gas Leak

    Only proceed after NW Natural confirms no gas leak. Never investigate sulfur smells yourself until gas is ruled out. In Portland, gas leaks are taken extremely seriously by utilities.

  2. 2

    Check Furnace Operation

    Note when smell occurs - during heating cycles, continuously, or when system is off. This helps identify if it's furnace-related or from ductwork/dead animals.

  3. 3

    Inspect Humidifier (If Applicable)

    Check humidifier for mold, slime, or standing water. Clean thoroughly or replace if bacteria growth is suspected. Portland's damp climate can promote bacterial growth in humidifiers.

  4. 4

    Check Condensate System

    For high-efficiency furnaces, check condensate trap water level. Dry traps allow sewer gas (with sulfur compounds) into the home. Refill with water if empty.

  5. 5

    Professional Duct Inspection

    Have licensed technician inspect ductwork for dead animals or blockages. Professional camera inspection may be needed for hard-to-access areas.

Call 503-698-5588

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