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AC Contactor Stuck or Clicking? Restore Reliable Cooling

The contactor controls power to your outdoor unit. When it fails, your AC will not start or refuses to shut off. Use this guide to spot problems early and learn how our technicians deliver fast, safe replacements across Portland.

Serving the Portland metro with licensed HVAC electricians and same-day emergency service.

Matt Rohman
Matt Rohman

Owner & Lead HVAC Technician

NATE-certifiedEPA 608 certifiedOR CCB #187834
Published: November 3, 2023Updated: July 22, 2025

Quick Answer

Five Warning Signs Your Contactor Needs Attention

Frequent clicking sounds at the outdoor unit but no startup.

Outdoor fan runs but compressor does not engage.

AC runs continuously even when the thermostat is satisfied.

Visible pitting, burning, or melted plastic on the contactor.

High voltage arcing noises or burnt odor near the condenser control panel.

Do not attempt to manually push contactor contacts. High voltage is present and improper contact can arc or shock.

Why Contactors Fail in the Portland Area

The contactor sits inside the outdoor condenser cabinet, exposed to moisture, salt air from the Columbia and Willamette rivers, and constant electrical cycling. These factors create predictable failure patterns our technicians know well.

Electrical Arcing and Pitting

Every start sends a surge across the contactor contacts. Over time, arcing pits the metal and prevents a solid connection — common after 30,000+ cycles.

Insect and Debris Intrusion

Ants, spiders, and Portland’s damp debris collect under the contactor plate, blocking the plunger from closing properly.

Low Voltage Issues from Thermostat Wiring

Loose low-voltage connections, damaged thermostat wire, or failed transformers prevent the contactor coil from energizing.

Overheated or Welding Contacts

Continuous high-load operation or voltage spikes can fuse contacts shut, causing the AC to run nonstop until power is cut.

Aging Components and Lack of Maintenance

Contactors typically last 8-12 years. Without inspection, many fail unexpectedly during peak summer demand.

How We Replace Contactors Safely

  • Verify low-voltage signal, high-voltage supply, and capacitor health to confirm the contactor is the root issue.
  • Disconnect power at the outdoor unit and remove the access panel.
  • Label and remove high-voltage and low-voltage wires, then remove the old contactor.
  • Install OEM-rated single- or two-pole contactor, tighten wiring to manufacturer torque specs.
  • Test for proper operation, ensuring coil voltage is within 24V ±10% and contacts close cleanly.

Prevent Future Contactor Failures

Schedule annual tune-ups to inspect, clean, and tighten contactor connections.
Install surge protection to guard against utility spikes and lightning.
Keep the condenser cabinet sealed and free from nests or debris.
Address compressor or fan motor issues that cause excessive inrush current.

Contactor FAQ

The contactor is a heavy-duty electrical relay that connects high-voltage power to the compressor and fan motor when the thermostat calls for cooling. Without it, the outdoor unit stays off.

Restore Reliable AC Operation Now

Efficiency Heating & Cooling carries OEM contactors on every truck, ensuring fast repairs and long-lasting performance. Call today to keep your cooling system running when you need it most.

Our Portland Metro Locations

Portland

4409 SE 24th Ave, Suite 35

Portland, OR 97202, USA

Milwaukie

14913 SE Kellogg Ave

Milwaukie, OR 97267, USA

Happy Valley

8305 SE Monterey Ave #220J

Happy Valley, OR 97086

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