4.9

Based on 740 reviews

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Jeanette Scinto

19:35 25 Jul 24

Jim at Efficiency was great! Professional, friendly, and helpful. Nicole helped get my repair and service arranged quickly and problem solved. Thank you.

Jeri Allen

21:34 22 Jul 24

They are way to expensive. 200.00 dollars to give me a quote for the job and 400.00 dollars an hour for serviced and it wasn't even an emergency

Deb Farrell

14:20 20 Jul 24

It was 4:00PM or about, when my furnace was making awful dying noises. It was also 106°! I found myself in a very bad position, because I am 75 and have MS. My "thermo-regulators" don't work in heat and I melt like a chocolate bar in a hot car. No one was available to help with my furnace. I grew up in Yakima, so I am aware of "how to keep cool". They came from 25 miles away to put in my new furnace. (The AC part was fine). They were beyond courteous and I want to thank them! Jason and Sev were the best. I now have a brand new "heart" in my home, one that will work well beyond me! AND it is actually very handsome and shiny! 😊😊😊😊😊

Susan, Cha Cha Mallaghan

19:22 15 Jul 24

Karen Brigham

22:04 12 Jul 24

I have used Efficiency Heating & Cooling for maintaining both my furnace and air conditioning for several years. They have always done an excellent job and go above and beyond to explain everything and answer all my questions.

PJ Messimer

21:40 12 Jul 24

Meredith from Efficiency heating was on time, friendly and courteous, hard-working and explaining everything she was doing to me. I was very impressed and would refer my friends and family to them easily. Thank you very much!

Ewan Robertson

18:10 12 Jul 24

Efficient response, and professional. Happy with the service, they identified and replaced some parts that improved our 17 year old A/C unit!

Hyde Janes

20:16 11 Jul 24

They saved my family from the heat! Trae went above and beyond to get our air conditioner working again. He was extremely thorough and performed diagnostics to ensure the efficiency of our system. Thank you for the last minute booking too!

Allen Koshewa

03:14 10 Jul 24

The technician was very thorough and the problem was solved at no extra cost.

Kristin Eaton

23:39 09 Jul 24

Trey came out and fixed our air conditioning today. He was very friendly and thorough. We will continue to work with Efficiency Heating & Cooling in the future.

donald wong

01:12 09 Jul 24

Prompt response with reasonable prices. Installation is quick as promised

Nat Crompton

17:21 28 Jun 24

I’ve worked with Efficiency a couple times now for HVAC repairs and maintenance. They’re super easy to work with and I’ve had a good experience each time. Their techs are respectful, helpful, and do a great job explaining what they’re doing and giving pointers on maintenance. A good, established service that I’d recommend to friends.

Michele Mulvihill

18:28 27 Jun 24

They were great! I would highly recommend them.

Frank Russo

05:47 26 Jun 24

Their bid for gas plumbing (outdoors) was substantially lower than the others, and the guy did a thorough job. They also were very timely when getting the inspector out to my place twice for the green tag.

Kim Prescott

01:28 21 Jun 24

Trey really knows his stuff. He came out and helped me diagnose a problem I’ve had with my home’s HVAC system during summer time since I moved here. Three other HVAC companies I had out in the past overlooked the issue and said things looked fine, but I knew the system wasn’t operating as it should be and I had a feeling it had to do with some of the settings on the unit not being correct. Trey immediately checked the settings and some of the wiring and realized what was wrong & likely causing the problem I was having. Definitely will be using Efficiency again!

Keith Wood

16:56 18 Jun 24

Great service, technician Damian Seven and Twellen were very professional and a credit to their company.They did a spectacular job, very courteous, friendly and respectful of my home.

christine convey

18:07 16 Jun 24

Always on time. Appreciate a heads up with the technicians name & picture so you know whom to expect I get my heat/air tuned up every year. Always explain what’s being done. Even take pictures which they share via email. Also wear booties in the house. Great friendly service & family owned.

Ron Hopkins

15:08 07 Jun 24

Fast and efficient .

Kerri Wish

00:40 07 Jun 24

Eloise Funk

16:11 04 Jun 24

Very happy with the service and technician that checked our furnace and heating system. thankyou!!!

Lynn Holley

12:47 04 Jun 24

Efficiency Heating and air came out to service my split unit and I highly recommend this company. Trae service tech was very knowledgeable and I learned more about the unit in an hour than I'd learned in the 7 years I've lived here. Thank you😊

Hana Rucker

19:17 03 Jun 24

Johnny

17:18 21 May 24

Super knowledgeable, experienced and passionate about the work they do. They are committed to quality and they do a great job of explaining things and offering options.They helped us in our first home - and when we moved we knew exactly who to call for HVAC help - no regrets!

Denise Irvin

22:49 19 May 24

Jim was very respectful and easy to work with. I feel he could have been more knowledgeable but had plenty of backup so issue was resolved. There prices were kind of high.

Jessica B

21:48 14 May 24

Company came out to fix AC suppose to be here 4 -5 hours max spent 8hrs came with wrong part left came back. Then tech didn't have full tanks to weld which he knew weeks in advance be would need, again left came back. Tech started cussing and slamming doors super unprofessional!!! Left saying it was all fixed after 8 hours and didn't fix it. Spent 4 days in 90’ weather to show back up 2 hours early for their next appt. No call just banging on my door saying I am here and calling my phone with I am at your door??? Find another company that is prepared to do their job professionally and timely.

Kallum Gagnier

19:50 13 May 24

Efficiency was great from start to finish! Jason was very knowledgeable and spent a lot of time evaluating our system, we got our bid within the week, and then the install team was excellent and made sure our system was running smoothly even after a long day.I would recommend them to anyone looking to add a heat pump or AC.

Bev Wylie

18:56 03 May 24

Our family has been working with Efficiency Heating and Cooling for several years for various furnace and air conditioning needs. I'm updating my previous review to state that this company remains a 5-star company.Our most recent service need was taken care of with the same high quality as in years past. Every single team member that we interacted with was great with communication and quality of work. As always, every employee was very pleasant to work with. Thank you Patrick, Trae, and Nicole.

Susan Fox

05:12 02 May 24

5-1-24 Kellen Krebs and the other installer, whom I unfortunately can't remember his name, did an excellent job installing my central air system. They were friendly and always kept me updated to any change not mentioned during Jason's original visit. Everything looked great when they were finished. Can't wait to test it out this summer.

Patricia

02:42 02 May 24

My technician, Damion Seven is very helpful, down to earth, professional, very good at answering all my questions and explaining .Now that the heat pump has been used in both cold, rainy, and hot, sunny weather, I love it!

Ilze Choi

20:26 30 Apr 24

Our furnace was broken and needed a part. The part was backordered with the supplier but Efficiency Heating and Cooling contacted the manufacturer to expedite the repair. They went all out to get heat for my home. The technicians are punctual, friendly and professional. The Office receptionist is very kind and helpful too.

Carolee Asher

16:57 30 Apr 24

Efficiency always provides prompt and professional service. Their technicians are friendly, courteous and thorough. I have their maintenance plan and never have to worry about forgetting to have my system serviced.

Ira Finkelstein

16:07 30 Apr 24

Very professional. Arrived on time. Did a thorough diagnosis of the problem and came up with an inexpensive solution.And he was a very nice guy!

Jerry Ables

20:52 24 Apr 24

Trae was very helpful and professional. I will definitely use Efficiency Heating and Cooling again.

Ploy Vana

21:10 23 Apr 24

Jean Haupt

17:43 22 Apr 24

I always receive excellent service from this company. They helped me pick out and installed the right furnace and AC unit for me, and now I can relax knowing it is being taken care of with the maintenance plan. Thank you Efficiency!

Dan Serres

19:22 19 Apr 24

Fast friendly efficient staff. I've used them a few times.

Rose

19:18 10 Apr 24

The service manager and crew were the best.My splits on my hvac system was blowing cold air. I called Effiency heating and cooling and they sent Trae Jordan. He was great worked for hours testing found problems he could correct and had to stop to order a part that wouldn' be in till Monday but he was able to stop the blowing of cold air.Then Monday cameand another service technician came to the house with the new part he worked till it got dark and everything was working. He was totally amazing. They both were amazing. It's important to have good service after the install and the sale. Efficency heating and cooling has the best service.

Mario Luera

01:35 09 Apr 24

Experience with Efficiency Heating and Cooling Company was professional from the initial estimate to the installation. Everything went smoothly. I was kept informed during the installation process and technicians were very professional and informative. I would definitely recommend them.

Lloyd Clark

01:52 05 Apr 24

Milwaukie group was great to work with from start to finish, installer Damion Seven was very pleasant and took extra care to ensure a clean install. I would recommend Efficiency HVAC.

Mike Shethar

11:09 27 Mar 24

We had been looking for a year or so to have an HVAC company install a heat pump/mini split in our baby room. Because of a couple of relatively simple things, every other company we talked to thought that this project was the HARDEST PROJECT IN THE HISTORY OF THE COSMOS. This made me second guess the project, and focus on easy stuff - like raising a newborn, for a year. On a whim, mostly because I liked their trucks and uniforms, I called Efficiency Heating and Cooling. Jason came out to our house on a Thursday, did not seemed stressed at all about the project and had our project booked for the following Monday. The install went perfectly, the guys who did the install were super considerate and helpful with my sincere lack of knowledge about anything HVAC related, and got everything finished in one “efficient” day. I will definitely be using Efficiency HVAC again - and you should too!

B Sup

14:20 18 Mar 24

Jason, our sales guy, was very professional and knowledgeable. Being a former technician helped ease our concerns. Kellen and Cody, our installers, were efficient and an enjoyable crew.

Gary Peterson

15:38 05 Mar 24

Hooked up venting to a downdraft vent. Tricky installation, but Johnny Durango competently completed it (had to go through crawl space); also cleaned everything up!

Liza Watkins

15:12 28 Feb 24

Tina Karkkainen

20:26 27 Feb 24

We used Efficiency Heating to install a new heater for a 1950s house , Our unit was in a very hard to reach space. It was behind our water heater above our stairs. When Kellen and Cody arrived to install the new unit they mentioned this , but made us completely at ease with the processes. This was an all day thing they worked for 12 hours getting it perfect. At the end Im sure they were exhausted, but they still took more time making sure we knew how it would work and setting up the register to our needs. They never seemed in a hurry just complete professionalism all day. We are so grateful for these very hard working men, and will be recommending them to everyone .

Michael Dille

19:42 26 Feb 24

I sought out Efficiency Heating and Cooling to replace my furnace and A/C units after my next door neighbor used their services, himself. He was very pleased and so am I.I knew right away when I met them that they were very professional and knew exactly what they were doing. They have a great deal of experience. They were easy to talk with and even stayed late the first day to finish the furnace install because we had been without heat for two weeks in winter. They were great. I will recommend this company to anyone who needs a new install. Great job, guys!

John Noren

23:43 23 Feb 24

Great, fast service!

Chris Hodge

04:45 21 Feb 24

Great experience from start to finish, on my total HVAC replacement! Excellent communication throughout the entire process.Kellen, the lead installer, was professional, thorough,friendly, on time and detail oriented.Highly recommend Efficiency Heating and Cooling.

John DiBaggio

19:10 19 Feb 24

Update in May 2024 after using the mini-splits:Updating my rating from 5 to 4 stars. During the first heat wave of the year, we realized the bedroom mini-split AC was not working. A tech came out within a couple days and quickly resolved the issue. However, we learned from him that we must have gotten the bottom-of-the-line Mitsubishi mini-split system. After using mini-splits in the past, we expected that a fan-only mode (for air circulation without cooling/heating) or an option for the fan to stop once the cooling/heating set-point temperature is reached were simple, basic features, but apparently our system does not have these. For the price, we thought certainly we were getting a middle or top-of-the-line system. We weren’t informed of this or given any options during the estimate, but I wish we knew about all these features present and lacking then.February 2024:Seven and Armando did a great job on the installation, and had to work through a lot of tricky geometry to make all of the lines to the four separate heads as cleanly as possible. They worked hard to get the job done in just over two days, despite a couple additional challenges along the way. Throughout the installation, they were considerate and kept me updated, checking in with me for input at various stages.Ryan was friendly and considerate while going over the options. He sat down with me to create a few different estimates right away.The one-year no-interest financing was a plus, but the process for setting that up and making payments was quite confusing.

Elaine b

17:08 19 Feb 24

John Giannini

02:39 14 Feb 24

During the recent power outage and freezing temperatures in Portland, a water pipe broke over our furnace, resulting in severe damage which made the furnace inoperable. I contacted Efficiency Heating and Cooling and they sent a technician to assess the damage. He showed us the damaged components and explained their operation. The next day we received a quote for repair and several options for replacement. Considering the age of the furnace we opted for replacement. A few days later they arrived with the new unit. The technicians were very friendly, knowledgeable, and had the unit up and running before they left that day. They also installed some safeguards in case a similar situation occurred in the future. I would definitely call Efficiency again should I have any heating or cooling needs.

Kara Williams

19:05 13 Feb 24

Great guys got the work done and it's working great

Patrick Robison

01:31 08 Feb 24

My Furnace died so I scheduled an appointment. Ryan came out to evaluate, provided a quote, explained the replacement process, and gave me a great deal. 2 days later Johnny and Cody showed up to install, they were right on time to get started, and finish. They showed me everything - the new filter box and the new thermostat controller. Great service and communication every step of the way from everyone involved. Johnny and Cody were very polite and professional installers. A great experience if you have to replace a furnace, I highly recommend them!

Amy Bradley

17:42 31 Jan 24

The techs that showed up did a great job. Johnny & Cody. I give them a 5 star. The miscommunication on the original bid to resolve our issue was a little frustrating but in the end it all worked out.

Burt Jarvis

02:48 26 Jan 24

We have been using this company for 8 years and over the last two years service has gone way downhill. Called them to come out because our heater condenser hose froze up outside during the ice storm causing our furnace to shut down. Dietrich Hart came out and gave us one story and told us that it would be $1750 plus $169 to assess the furnace and said there wasn't much he could do until it thawed out and had us turn off the breaker. When he came out to do the repairs he told us the doors had fallen off, it was installed incorrectly and there was no back on the furnace. When I asked him why in 8 years none of the other service technicians had ever mentioned it before he said he was detailed oriented unlike the other technicians. He was setting us up for much more than the $1750. We asked him to leave because his story kept changing and could not trust what he was saying. The very next day Synergy Heating & Air came out and checked out the furnace and everything was fine and only charged us $149 for a service fee. He explained once the tube had thawed out everything would be fine. The furnace is working perfectly. BEWARE of this company and particularly this technician.

Malyia Pladziewicz

00:01 26 Jan 24

We have used Efficiency Heating and Cooling for over a decade and highly recommend them. The office staff has always been responsive and helpful and the technicians have always been friendly, knowledgeable, and do great work. When it was time to replace our furnace and central AC, we didn't hesitate to have them do that work too.

C Hansson

04:46 23 Jan 24

Kellen Krebs installed a new furnace at my rental today. What a joy to be around and a tayed late, close to 9pm, to get the job complete. I have nothing but accolades to Efficiency Heating & Cooling, all around great people! Highly recommended for all your HVAC needs.

Steve Chan

22:11 22 Jan 24

Trae Jordan did a fantastic job at a hi level of professionalism. He came the day before the big winter storm hit and fixed our heating problem. He is definitely the go to guy when it comes to big hard projects. He showed up at 8am and didn’t leave until the project was finished which was like 8:30pm I believe!

Randy Bynum

22:08 22 Jan 24

Great job on furnace installation with Efficiency Heating and Cooling. I love this company. I watched them do the work on my neighbor's HVAC install 2 years ago, then used them to help our AC system (motor replace), do maintenance on our old furnace so when time came to install a new furnace, it was no question for me who to use. From the maintenance folks, to the installers, to Ryan the knowledgeable estimator who helped us find the exact right item to fit our needs and budget. (We're not wealthy). it was 5-stars all the way. I'm a zippy senior, and the son of a long-gone perfectionist contractor/old school master carpenter so I know the score of doing a job right. I enjoyed working with these guys. Excellent company.

Teresa Rickard

18:15 21 Jan 24

Mary Neustadter

18:18 17 Jan 24

We had been w/o heat for 2 days and our thermometer measured an inside temperature of 38 degrees. EH&C's Dietrich Hart showed up at 8 am and determined that our aging furnace wasn't up to the challenge; we needed 3 parts to make it work. Dietrich immediately went on line and ordered the parts and notified the folks back at EH&C that it was an emergency and to be on the lookout for the parts.They arrived, but one was incorrect.However, he came back at 5 pm, on his own time in a freezing rain storm and was able to do a work-around with the two parts so we got heat. Thanks so much Dietrich...you have a great heart! I won't say you saved our lives but you are our hero. I hope you made it home safely!!

Donna Schmidt

00:40 17 Jan 24

This company suggested things we could do before having a repair person come. The receptionist worked out an earlier date to come. The repairman worked with us to explore options for repair. He was extremely helpful. I will use this company again if needed!

Zsuzsa Nemeth

01:01 15 Jan 24

Big shout-out to Jason and team for getting back to me today, on a Sunday about troubleshooting a frozen condense pipe, and to Dietrich for so expertly and efficiently servicing our furnace a few weeks ago. You guys rock!

Janie G.

23:23 14 Jan 24

Brrrrrrrr! Record-breaking cold in Portland and our furnace went out on Saturday afternoon. Understandably, every HVAC service company in the area was pushed to their limits. Jason, from Efficiency Heating & Cooling, called me back and talked me through a ”band-aid fix” so that I could get my furnace up and running and have heat in my house, until they can come and “repair my repair!” They now have a customer for life! Thank you Jason, and Efficiency, for making my house livable again, and taking the time to talk me through the “emergency surgery!”

Jordan

14:51 11 Jan 24

"Ryan from Efficiency Heating provided an outstanding service during our interaction. Despite choosing another company for our needs, I want to acknowledge Ryan's professionalism, knowledge, and excellent customer service. His dedication did not go unnoticed, and I appreciate the positive experience. Thank you, Ryan!"

Lee H

21:23 10 Jan 24

Trea, is a excellent technician, pleasant and polite. Honestly fun to talk with as well. Trea always makes the experience enjoyable. Thank you and your company for having such great technitians.Also thank you for the expedited time for a appointment.Lee H.

Mark

15:26 08 Jan 24

Showed up on time. Did a good job.

Michael Hill

20:41 05 Jan 24

Very polite, prompt and easy to work with. My tech Dietrich was extremely knowledgeable and friendly. Would definitely recommend.

Frank Hood

06:52 04 Jan 24

polly lautenschlager

23:20 03 Jan 24

He was very polite, knowledgeable and helpful would highly recommend them

Sp Clarke

23:13 03 Jan 24

We cannot say enough positive things about Efficiency Heating and Cooling. We have owned our house for 25 years and have had numerous different HVAC companies come and service our furnace. NONE OF THEM have come even close to the service we received from Efficiency.For us, they went absolutely beyond the call of duty to accommodate our special, life-threatening, situation (of course, all situations are special!). Dietrich was at our house punctually, within the hour, and with a high degree of expertise. He estimated what the repair to our furnace exhaust system would cost and that was the price we paid. No extra charges. No runarounds.Dietrich went out of his way to take care of us. He and Tom the service technician, repaired our problem in a totally professional manner. We know this, because we now know exactly how poorly our previous service company was. The difference between that company and Efficiency was like night and day. Efficiency was top of the line in every aspect of our repair. We also received excellent follow-up to our repair and in very short order.We also very much appreciate Pat in the office, who promptly returned all our calls, always with answers to our questions. On top of that, we had a response to our service calls within the hour of our calling. They responded immediately. They always arrived on time to appointments and got our furnace running again as quickly as is humanly possible. The best service we have ever received from anyone. By far.If we could award 10 stars for Efficiency Heating and Cooling, we would. They are as good as it gets. And we are very thankful that we chose to call them. That was one of the luckiest days we've had for quite sometime.Thank you Efficiency. You are now our permanent HVAC service providers for life. We've never been treated so professionally and with such promptness.Steve & Lesley

Edward Reilly

21:10 30 Dec 23

The service was thorough and the technician explained what he was doing and what he had found. Unlike some other companies, there wasn't a long sales pitch for a subscription service or add-ons. I also felt like he spent more time onsite actually examining my entire heat pump system.

Joan Williams

23:58 27 Dec 23

I appreciate the respect Dietrich showed when entering my home by wearing booties. It’s wonderful to know who to expect when service is to be provided, & Efficiency sends a photo & text before the technician arrives. Dietrich answered my questions and provided me with helpful information concerning future needs.

Gayle Anderson

05:54 26 Dec 23

Got 3 estimates for a mini split. Decided to go with Efficiency. They got my installation scheduled within a fairly short time. The team of Ryan (the estimator) and the installers, Seven, Johnny, Kellan came and did the installation the first day. They were all excellent and friendly workers. The next day Seven came back with helper, Trey to meet with the electricians that came and to complete the installation. Then they got everything working and explained to me how to use the remotes. I was very happy with the work of all. So far I am enjoying the mini splits and am waiting to see if my electric bill is reduced from my previous bill. 😀

Jan Barkhurst

00:53 23 Dec 23

After surviving several extremely HOT summers we finally got air conditioning. The installation team from Efficiency was pleasant to work with! They got everything done in one day, and cleaned up thoroughly before they left. Absolutely loved working with them and highly recommend using their services!

Gabriel Binkley

23:09 21 Dec 23

These guys are awesome. Really appreciate how quick and on time the work was done. Thanks to Dietrich, he was thorough and on time.

Joe Soderquist

19:23 18 Dec 23

Jim Mcneer, with Efficiency, was on time, professional, informative, and provided an excellent service for our furnace/air conditioner.

Carolyn Garnett

22:33 15 Dec 23

Professional, quality work, organized and great product.

Molly Baggao

20:41 14 Dec 23

I have had a great experience working with Efficiency Heating & Cooling. I recently had regular maintenance done on our heating system. Dietrich came out and did a very thorough service, testing for safety and efficiency. He took pictures to help explain some of the issues that we might be having due to the age of the furnace, it was very helpful and I appreciated how professional and helpful he was. I highly recommend this company and Dietrich.

Steven Berglund

05:40 13 Dec 23

The technician, whose name I recall, was Dietrich, was very informative about what he was doing with the furnace machinery.

loie cline

16:45 12 Dec 23

Dietrich was wonderful and helped me understand what was going on with my Heating system.

Kerrin Keller

01:07 12 Dec 23

Jason, Kellen and crew were great with our installation of Mini Split system. Due to poor construction of my Condo they ran into multiple issues and handled them professionally with creative solutions to get the job completed. They were also willing to work with our HOA to meet the requirements of getting this installed. Kellen was here all fday and we were really happy with our service.

Tracy Udland

20:17 11 Dec 23

Jason was absolutely wonderful. He was thoughtful and very knowledgeable. Highly recommend Efficiency Heating and Cooling

John McDonald

00:28 05 Dec 23

Jim came to service a very old furnace (Montgomery Ward 500). He was personable, efficient, and explained everything really well. Excellent experience.

James Clarkson

23:12 04 Dec 23

Dependable and great work.

Charles Smith

21:41 04 Dec 23

My furnace died after 16 years. I called Efficiency they were quick to respond and installed a new furnace within a week. I highly recommend them.

Tina Prassas

21:21 01 Dec 23

Was professional, on time, and got the job done well

Mark Oakley

16:19 30 Nov 23

Warren was a pleasure and professional. Great service with detailed information to help me understand how to better maintain the furnace.

Chris Gaslin

20:33 29 Nov 23

Efficiency was super professional and knowledgeable! Couldn’t be happier with the service, and our new furnace works perfectly!

Nlynn Hall

20:10 29 Nov 23

Born and raised in Texas, I know the value of excellent service on vital machines such as air conditioning units! Efficiecy Heating and Cooling techs are fast, efficient, knowledgeable and helpful. Very much appreciated!

Kevin Morikawa

02:06 28 Nov 23

Second job they have done for us and both have met our expectations. Damien and Kellen were professional and worked hard to get the job done.

S R

22:31 27 Nov 23

Did a thorough maintenance service. On time and explained everything well .

Kevin Morikawa

05:03 27 Nov 23

Nancy Layral-Tate

23:23 22 Nov 23

Very professional; thorough; informative and courteous. Reasonable too.

Douglas Marsh

23:50 21 Nov 23

I was impressed by the conscientious, diligent working through a problem with our heating system until it was in good working order!Thank you!

Norman Eberhardt

02:56 21 Nov 23

Tony Stricklin

23:26 17 Nov 23

Great customer service and attention to detail. Good tips afterwards about care of the units

Jeff Wiseman

14:59 16 Nov 23

Dietrich arrived on time, performed all maintenance quickly and reviewed all his findings with me. All for a fair price!

Ted Forcum

21:48 15 Nov 23

Efficiency Heating repaired a failed inst by another contractor any timely manner.

Amie Diff

16:02 09 Nov 23

Very thorough quote with Ray, we went through all my options, as I wasn’t sure if I should switch from a gas furnace to an electric heat pump (fortunately I had enough amps already, which if I hadn’t this would have cost a good amount of money). Appreciated that they considered the rebates and tax incentives as well (got 3 quotes and they did not all consider this). Also this quote was the easiest to follow. Then once I made my decision the work was scheduled pretty quickly after (have to consider the wait time for all the parts to come in). The folks who showed up to install were friendly, tidy, worked quickly, and answered a lot of my questions. They even gave honest feedback on where the pump would look the best. The first day was Johnny, then the second day was Johnny and Raphael plus electricians who came through. I also really appreciated the text message tracker which gave detailed info on when staff were going to show up, and included a photo of the person. I ended up switching to a very quiet/efficient Mitsubishi heat pump, so far it works great. I look forward to having a cooler house next summer.

Michael Deibele

23:59 06 Nov 23

First rate service

John LaFountain

17:38 06 Nov 23

Phenomenal experience. Replaced a hybrid gas furnace/end-of-life heat pump in early 2023. Jason was always responsive, helpful, and weighed in with candid recommendations about the replacement system. The install was fast and thorough, and the system has worked flawlessly. Today Trae stopped in to do a first-year wellness check on the system's operation. I was told I could expect a tech between 8:00 and 10:00 a.m., and Trae was here at 7:55 -- nice not to wait! He was thorough and answered all my questions, and spent almost 1.5 hours checking out the inside and outside units and thermostat, and suggesting more ways to get the most out of the system. I can't recommend Efficiency H&C highly enough!

Upcycled Life

18:18 03 Nov 23

We have used Efficiency Heating and Cooling for a couple of years for general yearly maintenance on our gas furnace and whole-house AC, and they have been great. Our most recent maintenance service was done by Dietrich Hart, and he was great--very thorough, informative and professional.A couple of weeks ago we decided to take the plunge and purchase a whole new system as our 10-year old furnace had a hairline crack in the heat exchanger (which Dietrich discovered during our recent PM service), and our AC was on borrowed time being that it was installed in 1993. We had Jason Shawn out to provide an estimate, and he was very professional and easy to work with. He provided us practical, realistic options and we made a choice on an upper mid-range setup.We just had our new whole-house furnace and AC system installed by Rafael and Johnny, and they were both fantastic! They were on time, professional, very clean as they worked, and they took time to answer all of our questions and make sure we were fully satisfied. They did excellent, high-quality work which continues our trend of having nothing but excellent service and visits from top-notch techs from Efficiency Heating and Cooling. A+ company and team--we highly recommend them!

Sara Shreve

10:46 02 Nov 23

They called and offered to come do a furnace cleaning and check up, now that’s some customer service! The tech arrived on time, was friendly, explained what he was doing and was just overall great. I’ve been working with this company now for four years and I wouldn’t go anywhere else.

michael dinsmore

23:28 01 Nov 23

Knowledgeable techs and sales specialists.

Natalie DaSilva

18:09 31 Oct 23

Great, professional, and prompt service when I needed a furnace repair! Also super nice repair people. Highly recommend them!

Louise Carroll

21:11 23 Oct 23

Timely, thorough and very efficient. A win win!

Sav L

18:31 23 Oct 23

Nice guy who wasnt trying to sell me on anything just inform me and show me what was wrong with my unit and how to proceed.

03:21 18 Oct 23

16:52 17 Oct 23

17:51 16 Oct 23

01:10 14 Oct 23

22:54 12 Oct 23

Excellent service, very professional. I would recommend this company to anyone. Especially thankful to Trae Jordan for his expertise.

Anatoly Pavlov

16:32 06 Oct 23

Rain Perry

23:22 05 Oct 23

10-5-23Trea-Has been coming to do annual maintenance on our furnace and AC for a few years. His decades of industry knowledge and professionalism are outstanding. Techs take continuing education. Their up to date with current technology.He’s occasionally recommended other services but- doesn’t pressure us.He spends quality time and has the most up to date equipment in evaluating our HVAC systems. He’s willing to answer any questions at the time or later.He and the business owner are hard working and honest people. They treat customers and their employees like family. Most employees have been with Efficiency Heating & Cooling for many years.They did our original retro fit install in 2015. We added AC. We interviewed a few companies. Highly recommend them. Even the city inspector was impressed.Thank you for keeping our equipment running well. We appreciate you keeping us comfortable with heat and AC. Thank you for keeping your prices fair. It’s great knowing a company you can trust.

Carma Gallucci

23:16 05 Oct 23

I bought a furnace from these folks over 10 years ago and was very impressed with their work. I've had them tune up my furnace every year since and it's still the great quality and friendly service. They are dependable and knowledgeable every time I deal with them. I highly recommend them.

Carolyn Popma

22:41 02 Oct 23

chris ortolano

19:10 02 Oct 23

Very knowledgeable, one-time, and courteous too. We got a quote for a ductless mini split heat pump, and Ryan did a great job explaining all the details. Overall great experience, highly recommended for annual inspections and tune-ups too!

Tim Kaelin

01:07 27 Sep 23

As a realtor, finding a good HVAC company is like pulling teeth. Ray and his crew at Efficiency went above and beyond to ensure that we were satisfied. I highly recommend him and his team of professionals to get the job done the right way. Reasonably priced, quick work, and quality products. Efficiency Heating and Cooling went well above what was expected of the job and I will be using them again. 10/10 would recommend.

Connie Streitberger

00:05 23 Sep 23

I recently tried to start up my heating system and discovered that there was a problem. Trae, the technician, was quickly sent to my house and knew immediately why it wasn’t working. He corrected that problem and then rechecked the entire system to make sure that it was operating as it should. He also pointed out some features of the system that I wasn’t aware of. Great service by a great company!

Michael Reed

23:50 21 Sep 23

Daniel Mandel

23:47 21 Sep 23

We had a fantastic experience with Efficiency Heating and Cooling, putting in a new furnace and heat pump. Kellen and Seven were respectful of our home and time, and they worked diligently to complete the job as quickly as possible. They answered our questions every step of the way and I look forward to working with them for years to come.

avril johnson

22:08 21 Sep 23

Matt Majewski

19:59 21 Sep 23

Great job. On time and efficient.

Scott Mcpherson

20:52 15 Sep 23

Mr Hart was very professional and answered all my questions

Michael Reed

17:10 14 Sep 23

Johnny and crew installed the heat pump system in our manufactured home and it works great. They were very courteous and professional. The room they were working in was just as clean when they finished as it was when they started. Two Thumbs Up

Lauren Lefrancois

22:09 11 Sep 23

I highly recommend Efficiency Heating and Cooling. They go above and beyond for their customers, are prompt, have good communication and we have been very happy with their service.

Ellen Colburn

12:38 09 Sep 23

James Rickman

22:51 06 Sep 23

Working with Ryan was a great experience. Its not often you get to work with a sales rep that is like talking to a friend. Also really appreciated the fact that he followed up in person during the install.

Becky H

19:25 05 Sep 23

Very professional, always on time, very informative. I really trust this company and the representatives they have working for them.

Meagan Brunelle

16:25 01 Sep 23

john s

19:36 25 Aug 23

Dietrich diagnosed the problem quickly and then fixed it in short order. This is the second time he has been able to keep my 25+ year old A/C system running smoothly.

Dave Shankar

00:03 25 Aug 23

Amanda W

18:19 23 Aug 23

Follow-up:Johnny and Kullen came to install my new a/c and heat. They were professional and efficient. I could not be happier with the overall service and experience! Definitely recommend for anyone needing new a/c or repair!Trae was kind, professional and sympathetic to my situation. I look forward to his follow-up for the next steps.

Leah Kohlenberg (The Roaming Studio)

22:12 22 Aug 23

Michael Hazlett

23:55 18 Aug 23

Wow, not everyday that I can check all the boxes for a business review!It was one of those 100+ degree days and our AC went out. Placed a call to Efficiency Heating and Cooling and they were able to fit me into their schedule the next day. And what do you know, the tech, Dietrich, was here and on time, and I even got a heads up that he was on his way. Dietrich was very friendly and approachable.Dietrich and I discussed the symptoms and he went to work troubleshooting the system. After a short while he presented options to fix the problem complete with estimates and pictures of system readings. I gave the OK and he proceeded to make the repairs.It wasn't long until our HVAC system was up and running again. And I got readouts of the "fixed" system and the final pricing even came in under the estimate.I was very impressed that everything was tidied up and put back together the way it should be. Thank you, Dietrich, for a job well done. System is performing like new and I can definitely recommend Efficiency Heating and Cooling for your HVAC needs.

Meggin Thies

19:17 16 Aug 23

With our A/C going out in the 100+ degree weather, Efficiency Heating and Cooling was able to come out the next day! D was very professional and explained everything. He was very thorough in his evaluation and provided all the options - not just the most expensive. Awesome service! We will absolutely use them again!

Stumptown DJs

14:07 16 Aug 23

This company put in our mini split 7 years ago. Whenever we have had any issues they come out right away and fixed it at no additional cost. We recently had some work done on our house and some guys accidentally disconnected a drain so we had to call Doing out to see what happened. He fixed it easily, showed me how to avoid the problem next time and it only cost $119. They have also come up for regular maintenance and have been doing a great job at keeping me informed on what we are doing well and what we can do to keep our system running better. Still a great company. I'd definitely recommend Efficiency Heating and Cooling.

Stacey Peters

01:22 16 Aug 23

We had, and have always had, the greatest experience with Efficiency Heating & Cooling. Recent visit, our Tech, Trae was wonderfully courteous, extremely knowledgeable, and instructive on ways to keep the unit running smoothly. It was unbearably hot, they were busy, and still made it out to the house as quick as possible. Parts in the truck for a speedy repair. Highly recommended!!

Jack George

21:10 14 Aug 23

The very best service you can get.On time, reasonable rates. I am a life time customer. I am now getting a duckless system. These guys can take care of all your needs including service.

Casey Marin-Shover

03:47 08 Aug 23

We really appreciated the amount of work that Kellen provided to our home. He worked incredibly hard and was caring of our animals when they were in the yard. We are so excited to finally have AC throughout the whole house using a new heat pump and mini split system!

Paul Morales

02:01 03 Aug 23

I recently had the privilege of experiencing unparalleled efficiency and heating/cooling expertise provided by the outstanding technicians, Johnny and Diego, during the installation of my air-conditioning and furnace systems. Their exceptional skills and dedication made the entire process a seamless and satisfying one.From the moment they arrived at my home, I was impressed by their professionalism. They carefully assessed the space and discussed the best options for the installation. Johnny and Diego's confidence and knowledge reassured me that I was in the hands of experts.Throughout the installation, they worked diligently and efficiently, ensuring that both the air-conditioning and furnace systems were set up flawlessly. Their attention to detail and commitment to getting the job done right the first time truly stood out.Not only were they technically skilled, but their customer service was also exemplary. They took the time to explain the functioning of both systems, patiently answering all my questions. Their friendly demeanor made the whole process more enjoyable.Johnny and Diego's respect for my home was evident as they took great care not to cause any disruption or mess during the installation. Upon completing the work, they left the area spotless, leaving me with nothing but appreciation for their professionalism.Their exceptional performance and dedication to providing outstanding service deserve recognition, incentives, and promotions. They have set a high standard for efficiency, customer service, and professionalism that I haven't experienced with any other technicians.To the management: I cannot emphasize enough how much of an asset Johnny and Diego are to your company. Their exceptional workmanship and customer-centric approach make them true standouts. They have not only earned my trust and loyalty as a satisfied customer but also my wholehearted endorsement for further growth opportunities within your organization.Thank you, Johnny and Diego, for an exceptional job well done! Your installation of the air-conditioning and furnace systems has significantly improved my home's comfort, and I couldn't be happier with the outcome. You both truly deserve five stars for your outstanding service and dedication.

Josh peters

22:03 28 Jul 23

Ray was very responsive with questions during the estimate process, and was honest about the requirements needed for my houses system. Johnny and Diego were awesome installers, they let us know what was happening during the installation, and had photos of the areas most people don’t want to go into.

john doe

16:55 26 Jul 23

I was very pleased with the quality of the work they did. Jim McNeer was the technician that was sent and he was great. He answered all of our questions and did a thorough job of getting our air conditioner to work again. I would highly recommend this company.

Jean H.

00:48 04 Jul 23

Could not be happier with Dietrich and Trey and Efficiency Heating. Diagnosis completed and parts ordered quickly. Arrived on time. Dietrich and Trey kept us informed about what was going on..We are repeat customers of Efficiency Heating and will continue to be their customers.

Tucker Martine

21:06 30 Jun 23

These guys are very reliable and professional. Austin and Dietrich (and another gentleman whose name I forget) know their stuff, communicates well and were pleasant to interact with. I do feel like I overpaid for the job but I couldn’t be happier with the timeliness and professional quality of the work.

Ted Johnson

23:37 26 May 23

Johnny and Kellen were the most positive, quick and efficient team I have ever had the opportunity to have on my property.Their knowledge and customer-centric approach to all solutions and processes during the installation of our new electric Mitsubishi heat pump was exceptional! Not to mention their professional and insightful knowledge of everything to do with our existing HVAC system. Absolutely amazing!Five stars-plus for Efficiency Heating & Cooling!

Blandine Feist

21:39 15 May 23

Austin and David came out and installed a new AC unit and thermostat for me today. They were right on time, very efficient, very informative, and most of all very friendly and respectful. Sometimes older people need extra explanations, and they took the time to make sure I understood exactly how everything worked. So now I’m sitting here enjoying my nice cool house. Thanks again to everyone at efficiency, heating and air conditioning for their wonderful service.

Christopher Enser

20:52 04 May 23

Efficiency Heating was great from start to finish. We were able to get someone out to quote a new A/C in a few days. Jason our estimator was very thorough and gave us many options as to type of unit and financing. He even answered questions via text and email after he left. Our installers Kellen and Matt were also excellent! We knew exactly when they were going to arrive and they did all of the work in one day. A pleasure to work with and very respectful of our time and our home. We’ll use Efficiency for all our HVAC needs going forward.

Kyle Rensmeyer

01:13 01 May 23

Had a very good experience working with Efficiency. Jason helped us pick out a new furnace & AC that best fit our needs. Austin & his crew did a great job installing everything. High quality products & high quality installation work!

Karla

15:28 26 Mar 23

I chose Efficiency H&C primarily because of all the estimates I got for a new high-efficiency furnace and thermostat, Jason was the most responsive (super quick) and helpful with my follow-up questions...and I had a lot of them. On installation day, one of the installers, Johnny, actually showed up a little early and was joined shortly by Austin. Two very nice guys who didn’t mess around, answered all my questions and kept me informed of the work progress throughout the day. At the end, Johnny then walked me through the new thermostat operation. The unit is working well and I’m confident based on my experience so far that someone will quickly respond should any issues arise.If I had one suggestion, it’s that if a company is recommending using furnace filters (those closest to the furnace, I guess also referred to as air-handler filters), confirm before install day if it’s feasible based on your existing set-up/ductwork to accommodate a standard-size air filter. I already had a return air vent in my hallway which I’ve put filters in for years so I had that option, but since all the vendors I met with talked about using a furnace filter, I thought I'd give it a try. Since it wasn't going to be possible to fit a standard-size air filter without some difficulty, I assume all the vendors would have run into the same problem. So we made the decision to stick with my current hallway return for filtering, which was fine with me. But I’d ask the question and confirm the plan ahead of time.

Gary Malecha

00:54 09 Mar 23

We have been loyal customers of Efficiency Heating and Cooling for several years. Their workers just installed an AC system in our house. They were very professional and provided outstanding service. The two installers, Johnny D. and Dietrich, were highly knowledgeable, skilled, prompt, and courteous through the whole experience. Hats off to them and the company for which the work. OUTSTANDING!

Jake Tillman

02:30 11 Jan 23

Wow what a pleasant experience. Jason was awesome with helping me understand what was best for my home and gave me all the options. Quickly responded with the estimates I wanted. I was extremely pleased with how fast the company was able to get the new equipment and schedule the install. From the day I said yes let’s do it to completed install was less than 2 weeks. Just amazing. Our installers, Seven and Austin were absolutely awesome. True “A” team if I ever saw one! Both were very informational and extremely patient with my hanging out and asking a ton of questions. Great customer service and extremely professional. It was a pleasure having them at my home for 2 days. All in all I’m very impressed with every aspect of this company. They will be my go to HVAC company going forward. THANK YOU for making this all so easy and comfortable.

Bizuayehu Imiru

19:25 04 Jan 23

Nov/22 my heating and cooling wasn't working and need to be replace. However, I contacted my insurance and told me to wait 18 weeks, but I can't wait the winter in freeze cold, I was desperate. however, i contacted Efficiency Heating & Cooling Company. The next day sent some one looked at and in following day told me they will install it. They did exactly when i need it the most. Thier staff were very professional, skilled did very quality job. I really recommend someone use their services.BIZ

Mike O'Mahoney

02:20 27 Dec 22

Really good experience with Efficiency Heating and Cooling. We had a new furnace installed. Jason gave us a very competitive quote, answered all our questions, and scheduled our installation in just a few days. Installation techs (Austin and Seven) came in the middle of an ice storm and did a fantastic job. They were clean, fast, easy to communicate with, and gave a good overview of the new system for us. Very friendly and the kind of guys you don't mind having in your basement and throughout your house testing air flow and temperatures. Our neighbors saw their trucks and called; they were desperate because their furnace had just quit. Austin and Seven went over and got their furnace running. Go with Efficiency Heating and Cooling - they are really good people.

Karen Rischer

22:47 17 Nov 22

I chose Efficiency Heating & Cooling after getting several estimates. Jason, the estimator, did a great job giving me options and explaining the differences between systems and asking questions to help me decide which system was the right fit for my family and how long I planned to be in the home which I appreciated. I feel the unit I chose was priced comparably to other local businesses.But the real reason for the 5 star review was the installation team of Tony and Blake; they are in a word amazing. From arriving earlier than estimate (I got a text first), to their friendliness, humor, patience with my continuously crazy dog, patience with ME asking a zillion questions and even helping me figure out why my heat pump was leaking, I can't say enough good things. They even noticed my dryer vent had been "occupied" with woodland creatures at one point and replaced it for me (thank you!!) These guys not only did an amazing job - but were an absolute joy to work with. I thought being "stuck" at home for two days would be a bore and a challenge but their personalities and positive energy made the whole experience so much better than expected. You guys are the best!I would absolutely recommend Efficiency Heating & Cooling - as well as Tony and Blake - for any heating and cooling need.

Wkz

21:01 15 Sep 22

I must compliment the person that came out and gave me the estimate. Jason Shawn. He was very good, very knowledgeable and he did his very very best to make sure I got a good deal and everything was set up properly for the installation.The two installers that came out to install my new heat pump were excellen. They kept me informed and they did a magnificent job installing the heat pump.

Todd Smith

02:24 02 Sep 22

I highly recommend this business if you want to replace your AC/Furnace system. John from this company not only came in very competitive he also was the only dealer that I got estimates from that itemized the estimate and reviewed them line by line with me. This gave me choices of not only systems but also work that needed to be done. When installation time came he was there to help with the install and guide the team to do exactly what we had discussed. Thier work was meticulous and clean. They beat all the quotes from the big box stores by 25%. I would definitely use this company again.

Ray Taylor

22:45 31 Aug 22

Efficiency Heating & Cooling is very fast, knowledgeable, and professional! I called for A/C repair, and they were at my house within two hours. The specialist, Trae, was very nice and professional. After examining and diagnosing the problem, he had my system up and running again in less than two hours! Highly recommended! Thank you!

Ben Haynor

01:32 25 Aug 22

Seven and Gabriel did an amazing job installing our new heat pump. Seven was especially knowledgeable and talked me through much of the installation. They were on time both days, cleaned up well and did a great job with the install.

Katelyn Thesing

01:05 09 Aug 22

Our AC went out and they scheduled us for a repair in one week - during a busy heat wave. The next day they called because they had some cancellations and were able to get out to us sooner, which we really appreciated. The person who came out, Jim, was very knowledgeable and thorough. He was able to replace a part and get our system back up and running. I will definitely call them again if needed.

Kristen Snell

23:16 25 Jul 22

Jim was an incredibly kind and helpful technician. He diagnosed the issue with our AC explaining everything along the way. He offered the most cost effective repair and clearly explained the pros and cons of our options. Based on our experience I’d absolutely recommend heating & efficiency cooling!

tracy b

21:19 15 Jul 22

Efficiency Heating & Cooling are a wonderful hvac company. Matt was very thorough and worked with us on price for our new furnace. EH&C was the only company we had come out that even mentioned needing a safety post as well. The install guys were very nice and did a great job. Left the garage clean and explained everything to us. They also leveled out our outside ac unit for us at no extra charge.We are very happy with the service we got and will happily do business with again.

Diane Burke

21:50 27 May 22

Efficiency Heating and Cooling gave me the best estimate of three companies, the best equipment for the price and the best installation specialists in the business. Thank you Walter and Damien for the excellent installation of my new furnace and air conditioner. These gentlemen were courteous, diligent and knowledgeable. Both of them answered my many questions with great patience. They both worked non-stop for a day and a half and had a superior work ethic. Thanks again to Walter and Damien!!

Sage Sterling

16:31 27 May 22

Tom was great. He took off his shoes as asked & explained everything well. He was efficient, professional, & smart. He took care of our problem quickly but thoroughly. Very thankful to have a good technician who knew what he was doing.

scot “Biggs” wiggins

19:33 25 May 22

Our heater quit at 4pm and was back up and running by noon the next day, only charged a diagnostic fee too. Sent a picture and tracking app for tech, this place is awesome. 11:10 recommend

ANGIE B

00:58 22 May 22

I’ve been a customer for many years. Great company. Great customer service. The only company that I use for repair and maintenance for my furnace and AC system. All employees are very professional and knowledgeable. Highly recommended. Never a disappointment. On my last service the technician Trae Jordan came for furnace maintenance service. Very professional and knowledgeable.

Joan Williams

21:55 06 May 22

After researching brands and obtaining 5 estimates for replacement of my furnace and installation of A/C, I am pleased with my choice to do business with Efficiency Heating and Cooling. I was advised via email of who to expect for the estimate and then for the installation. One of installation men was a different man than advised, but life happens. As long as someone else came who could do the job, that was a minor detail. Everyone was pleasant and helpful, from the ladies who answered my calls to Jason, Tom and Walter. Care was taken to reduce tracking. I plan to be a customer for routine maintenance for many years to come.

Tyler Bourbon

14:11 24 May 21

The entire team was great from start to finish. New furnace works great, and Jason, our sales rep, came by in the morning that the work took place to go over what we had discussed. The new furnace is super efficient and very quiet!

Rebecca Chute

18:59 29 Apr 21

Trae was awesome! He was careful, conscientious, professional and thorough. I was very concerned that I would need a new ac system but he did a tuneup and said I should be fine for awhile. As a senior living on a limited budget that was VERY appreciated! I would have him back anytime. Thank you Efficiency HVAC for employing such a fantastic technician... and person!!

Sally Schwartz

16:24 28 Apr 21

Wow this is my new HVAC company moving forward! Trey just came out to a condo I’m selling and was so incredibly professional and honest I am so excited to have these folks in my back pocket moving forward. As a realtor it is so important to have good trust worthy contractors. Look no further you have found your HVAC contractor! Thank you Trey!!

Debbie Marinello

18:18 11 Apr 21

Trae was great. He performed a one year check up on my most recent HVAC purchase. I don't know what he did but he was here a long time and didn't find anything wrong. Perfect!

Cory Kishimoto

16:01 09 Apr 21

Best experience with this company. On time, very knowledgeable technicians,awesome installers what more can I say. Thank you Jason (and the install crew) for getting the job done on time. Shannon for keeping me informed about NW naturals hiccup and Trae for teaching this old dog new tricks. HVAC equipment have come a long way since I left the trade years ago you guys ROCK!!

Tina Malcolm

03:39 08 Apr 21

Ken was wonderful! He helped us understand everything that was going on with our furnace and was extremely thorough with his work. You can tell he has a lot of experience and knowledge about his field. Will definitely be using Efficiency H&C again!

MARY ELLEN QUIRAY

17:08 03 Apr 21

They were awesome. From coming out to figuring out the problem with our old furnace to giving us a quote on a new furnace and then installing it quickly. Very impressed with all who came.

Mullins Cindy

23:57 18 Feb 21

Tech called in advance, arrived on time, completed maintenance timely and gave us accurate info. Didnt suggest unnecessary repairs or add to estimate. Friendly, obviously knowledgeable and provided good service.

Michelle Duer

04:00 03 Jan 21

Ken with Efficiency Heating & Cooling was fantastic when dropping by to check on our furnace system. He was very courteous, professional and thoughtful in both his explanations and work. He mentioned that the products the previous home owner had setup were great, however, the workmanship for the furnace was not -- and I could easily see what he pointed out in the jumble of wires holding up boards and such. He did a great job in making things top notch, and I would happily recommend them. I also plan on having them check out and clean my AC when spring rolls around. Thank you!

Joel B

20:25 30 Dec 20

I called around on Christmas Eve to have my furnace repaired. Efficiency Heating & Cooling was the only place that had an appointment available that day.The technician Trae was prompt, courteous and very knowledgeable.He not only fixed my issue and explained in detail what was wrong and why it happened. But he fixed 2 other issues as well.I will go to Efficiency Heating & Cooling for all of my Heating and Cooling needs from now on.

Stephen Oringdulph

17:59 16 Nov 20

Excellent operation. Our furnace went out in our guesthouse and we were desperate to get it repaired or replaced quickly. I called several companies with mixed results. Some never called me back. Efficiency answered my call, scheduled me promptly for a diagnosis, then scheduled me for replacement (repair wasn't an option). In two days, we had an excellent new furnace. The entire process was professional and timely - from the initial phone call to diagnosis to replacement. I will never call anyone else!

Kyle Hoelscher

20:16 05 Nov 20

Nov 2020:Had another great experience with Efficiency for a routine furnace service. Trey was super friendly and easy to work with. There was a part needing replacement and they were able to work us in later the same day.Sep 2019:Had a great experience with Efficiency for a clog in my condo’s AC drain. They were able to send someone out same day in the height of summer. Doug was very nice, thorough, and helped me better understand how the system works. We will definitely go with Efficiency in the future, and are considering a maintenance contract with them.

Daniel Rodriguez

00:24 30 Oct 20

We needed some insulation work in our air return- Matt, the owner, was quick to grasp our dilemma and suggest the remedy! The worker, Tom, was simply professional, experienced and was equally proficient at seeing what was necessary. My wife and I are extremely pleased with the work and show no hesitation in using Efficiency Heating and Cooling again!

Missy Padilla Runyon

02:50 20 Oct 20

This is the second time we've used Efficiency, and both experiences have been top notch. The first was a few years back, they replaced our AC unit during the triple digit summer with a new, high efficiency AC, and it's been great. They didn't recommend the highest end unit for our house, and we appreciated their honesty. This time they came out to diagnose our furnace, which was blowing cold air, as well as a weird smell coming from the area. They ended up being unrelated, the smell was from the separate electrostatic filter, but Doug diagnosed and fixed both issues in under an hour and the final bill was more than fair. It's so nice having a heating/cooling company that we really feel we can trust.

Jim Zaleski

18:07 24 Sep 20

When we were looking for a reliable HVAC repair service for our Mitsubishi split system during a recent heat wave, we Googled for the best service providers in the Portland area. We contacted several shops and all were booked solid. Then we tried a long shot, we contacted Efficiency Heating and Cooling (with a high customer satisfaction rating) even though they were somewhat out of our area. When I called, the person answering the phone (Shannon) was warm, friendly and definitely customer oriented. She listened to my story and though she knew we were a bit out of their normal service area, she found a way to help us out by sending a serviceman (Tray) the next day. And Tray turned out to be an excellent repairman, knowledgeable, friendly and spent some one-on-one time with us to educate us on the system we were using. He instructed us on some practical measures we could take to make the system run more efficiently and more reliably (above and beyond what we learned from the original installer, something that's rare in the repair industry).Long story short, we got our system up and running again and couldn't be happier with Efficiency HC. They are the best and I enthusiastically recommend them to anyone experiencing problems with their AC systems. Thank you Tray and Shannon for going out of your way to make us feel we mattered. You can now count us among your most satisfied customers.

Walter Zebnitski

19:17 10 Sep 20

They answered my call right away and gave me a window of 11-1 they showed up at 10:59. The employee that showed (Trae) up was extremely professional and got my ac fixed quick. He helped me understand what was going on and why to fix it. He also gave me some tips on what filters to use and where to get them. Over all great service!

Janice S

23:12 09 Sep 20

Our AC went out during the hottest days of summer. I called and got an appointment for the next day. The technician arrived early morning, quickly identified the problem and explained it to me, and had the necessary equipment to make the repair. I would definitely recommend Efficiency Heating & Cooling, and we’ll be using their service again.

Britt

19:18 09 Sep 20

Efficiency Heating & Cooling have been outstanding to work with. We are very happy with our new HVAC system and were incredibly impressed by the company and it's customer service. Very professional and thorough.

S. M.

18:36 06 Sep 20

Jason and his team did an amazing job! The price for an AC unit and installation was reasonable and beat the 2 estimates I was given from other companies. The 2 men who did the installation were very professional and walked me through each piece of work that they did once the job was complete. I would highly recommend Efficiency for any HVAC needs you have!

Roger Andrews

22:41 04 Sep 20

I highly recommend Efficiency Heating and Cooling for promptness, professionalism and competency. My positive experience began with office staff (Shannon) who responded almost immediately to my email inquiry, and set up an appointment the same morning of my request for service, Furthermore, she followed up with a next morning appointment with their estimator Jason, who presented two viable price options in writing before he left. The star of the show was Doug, their skilled serviceman, who had the a/c repaired and running within an hour. This is truly a five-star outfit.

Matt Stiefvater

23:53 02 Sep 20

Our furnace not having been tuned-up in a while I thought to get it ready for winter(dang!) I would try a more local provider and seeing the 5 Star rating Google reviews decided to go with Efficiency Heating and cooling. Got next day appointment, 2 hour window, and got a call from the Tech within the first hour advising me he was 10 minutes away and then there he was.Doug was masked up shoe covers on,in uniform, a pleasure to chat with andcommunicate needs. His 20 plus years experience showed in his pride of workmanship. Efficient (pun intended),and a pleasure towork with. No up-sell, honest answers,yet informed of options available.Customer service like this is a treasure these days! Im a fan for life!

Samantha Ollstein

02:51 01 Sep 20

I just had my furnace replaced and AC added by Efficiency. They were really great and so far everything is working perfectly! Getting the quote was easy and informative, I felt like I really understood what they were going to do and what I was purchasing. Installation took a day and a half, really nice guys who were happy to answer any questions I had. Would definitely recommend and will be using them to service everything moving forward.

Megan O'Connell

00:54 29 Aug 20

We have used, “Efficiency Heating and Cooling” three times in the past few months and they have been great. Fast, friendly, communicative, and economical!

Suzzanne Lohr

02:33 19 Aug 20

Efficiency is the best! They have done regular maintenance our furnace twice and both times they have been super helpful and professional. I really appreciate how thoughtful they are with scheduling and safety protocols during the pandemic. Plus, they have come out to provide an estimate for a ductless system in our attic bedroom (which they coordinated to be at the same time as our furnace tune up) and Jason was beyond helpful and gave us a lot of good information. I'm really looking forward to Efficiency installing the ductless system in a few weeks!

angela hughes

16:15 05 Aug 20

This is our second time using Efficiency Hearing and Cooling after being recommended by a local family. We couldn’t be happier. Great communication, work and pricing.

Patrick Herbst

15:43 04 Aug 20

I had my AC go out in the middle of this hot summer. I called Efficiency H&C and they came out the next day. They were on time, quick, and professional. The technician I had was Tre. He was very knowledgeable and explained everything he checked and what my options were for a replacement part. He is excellent at his job and his work was MUCH appreciated.

L R

19:24 30 Jul 20

Doug was helpful and professional when explaining problem with furnace. He was on time and very efficient. He also did a contract tuneup and everything’s humming nicely now.Shannon, in the office, Is so well organized and personable. She’s a pleasure to deal with. I would highly recommend this company.

W Orthmann

23:28 24 Jul 20

I’ve used them several times. Always on time! Help me keep my furnace and newly installed ac unit up and running perfectly. I’ve had them out to my rental too! Always helpful, on time and give great recommendations on how to keep equipment running smoothly!

Blanca Parra

03:56 01 Jul 20

Great service! Very happy with the result. I called five different companies and I got transferred so many times. They pick up and had an appointment the next day. My furnace is fixed. I will used them again.

John Mitchell

00:09 27 Jun 20

We are really pleased with the work Jason and his team did - both in their evaluation of the best type of a/c to fit our needs, and in installing it professionally and on time. We thought they did a great job - we're very happy with our new system! We recommend them highly!

Luis Guzman

21:19 06 Jun 20

I have nothing but good things to say about this company. From the person (Jason) who came to my home and showed me a good selection of ac units i could choose from. He made his recommendations but ultimately left decision to me and did not push any product on me. I got a fair price and installation crew was on time very clean and professional. Coundnt have asked for a more stressless purchasing experience. A+Luis and Family

Francois Ploussard

18:19 04 Jun 20

Trae was great.An amazing professional.Could not ask for more from service.And from the office Shannon was kind and genuine quick to help us in need.Thank you to both employees Well done on the employer for surrounding themselves with good people. It is always hard

Charlotte Abbott

03:49 04 Jun 20

We were very pleased with the service. Trey was very courteous and knowledgeable. He explained exactly what he was doing and answered our questions well. He was very professional. The price was reasonable. We would definitely recommend Efficiency Heating and Cooling to others.

Patrick Earnest

21:38 03 Jun 20

We had Doug with Efficiency out to perform preventative maintenance/tune up of our furnace and air conditioning. He did a great job explaining the system, took care of some broken parts, and helped better understand what we’re working with. I really appreciated his honesty and professional opinion. High recommend Efficiency Heating and Cooling.

James McGaha

21:58 27 May 20

We are very happy with our experience. After having a hard time getting another company, referred by our Home Warranty, to come work on our A/C unit, I called Efficiency and a tech was out within 4 hours and right on time. Trey was friendly, professional, timely, and now our house is nice and cool. Can't ask for more than that. Highly recommended!

Denise Ransome

18:49 21 May 20

We had a series of power surges that fried the transformer and drum motor. The folks at Efficiency responded very quickly, came out and fixed our furnace fast, even with an extra round trip from Corbett to Downtown Portland. Great service, great people!

Geoff Mitchell

19:42 16 May 20

Victor came to my house right on time, wearing a mask (height of the pandemic). He was respectful of the fact that I am working a phone job from home, and he did a thorough cleaning and service of my a/c. Efficiency H & C installed my a/c about 5 years ago, and they did a very nice job of routing and concealing the various pipes and cables involved. Haven't had any problems whatsoever with the unit or their service. Recommended

Martin Kennedy

00:41 15 May 20

I've known Matt the owner since he was he was a kid. His dad and I have been in ministry together for over 35 years. He installed a furnace for me about 20 years ago. Then right after I got married and moved in 2003, he installed another and it's still going strong... But my bride and I have always wanted central air but never had the funds. Then along came an inheritance last winter, and on its heels, the COVID 19 pandemic. My friend told me Matt needed the work, so we were very happy to hire him. Given Matt was familiar with the house and the furnace being in the attic... there were no surprises. He and his crew showed up first thing in the morning and had finished the job in 6 hours. We are now "chill" and just in time, for its forecast to be 90 this weekend! The price was reasonable given we live way outside of Effeciency's service area. But how often do they get to see bucks in the trees behind customers back yards? In fact we even gave them a tip just to bless them during these shaky times.It was a blessing and privilege doing business with them."Shalom,"Martin Kennedy

Troy Parke

22:06 07 May 20

I've had them put in two gas furnaces now. One was 6 years ago and it's still running strong. I just had them put another one in last week. They do a great job and I will contact them the next time I need service or a new furnace

Kathleen Taft

23:38 25 Apr 20

IT WAS OUR FIRST TIME WITH EFFICIENCY. WE GOT DOUG.I REALLY DO NOT KNOW HOW WE GOT WITH BOTH THE COMPANY AND THE GENTLEMAN THAT WE GOT.WHEN I CALLED THEM I TOLD THEN THAT I WAS JUST RECOVERING FROM BREAST CANCER SURGERY. I WAS VERY WORRIED THAT I MIGHT CATCH SOMETHING AS MY IMMUNE SYSTEM IS SHOT.WHEN DOUG PULLED UP IN FRONT OF OUR HOME HE POURED FROM A HUGE CONTAINER AND SPENT THREE TO FIVE MINUTES CLEANING HIS HANDS IN THE STREET. WAS WEARING A VERY CLEAN MASK.HE WAS KIND THOUGHTFUL AND SMART. HE GOT RIGHT DOWN TO BUSINESS WITH OUR HEAT PUMP. CAME IN AND TOLD US HE KNEW WHAT WAS WRONG. I ASKED HIM IF HE COULD FIX IT THEN AND HE LEFT AND CAME RIGHT BACK WITH WHATEVER IT WAS TO FIX. THIS WAS LAST WEEK AND IT HAS WORKED PERFECT. AFTER HE CAME BACK IN I TOLD HIM THAT MY HOME IS A SIXTY NINE RANCH AND I COULD NOT STAND THE OLD HONEYWELL ORIGINAL THERMOSTAT AND DID HE HAVE ANOTHER BETTER ONE IN HIS TRUCK. HE TOLD ME MINE WAS ONE OF THE BEST THAT HONEYWELL MADE AND YOU CANT GET THEM ANY MORE. HE WANTED TO KNOW WHAT WAS WRONG AND I SAID I CANT SEE IT ANYMORE. HE OPENED IT UP AND PUT A NEW BACK LIGHT IN IT AND THE PROBLEM WENT AWAY. I REALLY WANT PEOPLE TO KNOW THAT I AM A SENIOR AND I HAVE HAD LOTS OF THINGS GO WRONG IN MY HOME OVER THE YEARS. I CALLED EFFICIENCY BECAUSE IT WAS RECOMMENDED BY ANOTHER AIR AND HEATING COMPANY THAT DOES NOT SERVICE MILWAUKIE ANYMORE. I COULD NOT BE HAPPIER WITH BOTH THE COMPANY AND THE VERY NICE MAN THAT CAME TO HELP US. OH, AND BY THE WAY IT WAS VERY INEXPENSIVE! AND I APPRECIATE THAT BECAUSE HE COULD HAVE SAID ANY NUMBER AS I JUST WANTED MY HEAT BACK ON. IF YOU WANT HONEST GIVE THEM A CALL I WONT USE ANYONE ELSE FROM NOW ON.. .... MOST SINCERELY RICHARD AND KATHY TAFT

Felisa Salvago-Keyes

17:17 24 Apr 20

We had a broken thermocouple on our water heater. We were looking at a few days to get it fixed from other places, but when I contacted Efficiency, they were able to schedule a technician the same day. Because of social distancing, we had to give the technician, Doug, specific instructions so we wouldn't have contact with him directly. He followed them to the letter, and was in and out of the house in about half an hour. We were able to shower and give our baby a bath that evening, and we're very grateful to the staff at Efficiency for making that happen!

Chris Sandner

18:16 15 Mar 20

The technician didn't have the correct filter for my furnace, so he jammed something else in instead. After a $700 service visit for my three systems, you would think it would be done properly. Guess I was wrong. Will NOT be calling them again and would advise others to avoid them. The filter had to be ripped up to be removed after having been rammed into the unit with obvious force.

Clyde Miller

21:34 09 Mar 20

We used their services for our annual tune up for our furnace and as usual, Doug H did his usual great service job on our furnace. We will use his services again in the Spring to tune up our AC. They are a great company and I very much trust Doug H . Thanks for the continued great service.

Marti Artsis

21:53 28 Feb 20

Awesome responsiveness and punctuality. Tremendous professionalism and complete value for service provided. Recommend Efficiency Heating with the highest level of enthusiasm.

Noreen Durham

21:03 07 Feb 20

I have used this company since I moved into our home. The lady that took my call was very polite and got us on the schedule for the next day which was perfect. They showed up on time and Doug was very nice he also showed my wife how to change the filters. He did a great job and our furnace is up and running. Thank you Doug and Efficiency heating and cooling.

Jerry Barrows

22:17 17 Jan 20

Efficiency Heating installed a new air conditioner and reworked my furnace after another local heating company did a sloppy install. I would use this company again. They are the best company I have ever experienced. They have always been prompt, polite, clean and thorough.

Kim Munro

02:21 05 Dec 19

I can’t express what a great company Efficiency Heating & Cooling Company is. They were very professional and did quality work. Tom and Walter did an amazing job installing my new furnace and duct work. They were very friendly and did quality work! I had no furnace and they installed in 2 days. I was amazed how clean they kept things while they were working. They even swept my whole basement when they were done. Jason oversaw things and answered all my questions. My new furnace is so quite I really love also how efficient it is. They gave me a fair competitive price and I can’t say enough what a great company Efficiency Heating and Cooling is!!!!!Thank you again for everything and I recommend them. They are A+

Josh Wenzel

22:45 04 Dec 19

Jason did the most thorough quote job of the 3 companies I had out to quote a furnace replacement. Very knowledgeable and not pushy. He was also very responsive as we went back and forth on the quote and minor adjustments. Walter was the key installer and was at our house on time and stayed all day until the job was done around 7pm. The new furnace is great and I couldn’t be happier. Would definitely use again for any heating/cooling needs at our home.

cam stauth

19:05 12 Nov 19

I had a complicated furnace problem, and had trouble finding a company that could deal with it immediately. I called Efficiency Heating and Cooling because they were on a Top Ten list of a review site, and they sent someone out in two hours. The technician, Warren, was an impressive guy who did a great job. He worked hard at figuring it out, fixed it perfectly, and gave me a bill that was very fair and reasonable, and appeared to be based upon my best interests as a customer. I would strongly vouch for the company in general, and Warren in particular.

Mary Frances Taunton

05:38 29 Oct 19

I have been a customer of Efficiency Heating and Cooling since 2015. It never stopped raining during the winter of 2015. My utility room flooded taking out my furnace. I called Efficiency Heating & Cooling and they came out within a few hours, diagnosed what had occurred with my furnace, ordered the hard to find part and had it installed within a few days at a reasonable price for an emergency situation. They really went above and beyond with good communication. I have had them out, yearly, since for annual maintenance. This year Oren came out and did a great job. He was communicative and easy to deal with. When it is time to replace my furnace, I will call Efficiency.

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