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Real Heating and Cooling Business Reviews

Real HVAC Customer Reviews for
Efficiency Heating & Cooling

 

 

Efficiency Heating & Cooling is a Licensed, BBB A+ rated company, we have EPA & NATE certified technicians, and we’re a Bryant Factory Authorized dealer. We’re not bragging, but simply giving you reasons to believe us when we say calling Efficiency Heating & Cooling is your best choice for quality home comfort!

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Efficiency Heating & Cooling
4.9
Based on 325 reviews
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Missy Padilla Runyon
Missy Padilla Runyon
02:50 20 Oct 20
This is the second time we've used Efficiency, and both experiences have been top notch. The first was a few years back, they replaced our AC unit during the triple digit summer with a new, high efficiency AC, and it's been great. They didn't recommend the highest end unit for our house, and we appreciated their honesty. This time they came out to diagnose our furnace, which was blowing cold air, as well as a weird smell coming from the area. They ended up being unrelated, the smell was from... the separate electrostatic filter, but Doug diagnosed and fixed both issues in under an hour and the final bill was more than fair. It's so nice having a heating/cooling company that we really feel we can trust.read more
Jim Zaleski
Jim Zaleski
18:07 24 Sep 20
When we were looking for a reliable HVAC repair service for our Mitsubishi split system during a recent heat wave, we Googled for the best service providers in the Portland area. We contacted several shops and all were booked solid. Then we tried a long shot, we contacted Efficiency Heating and Cooling (with a high customer satisfaction rating) even though they were somewhat out of our area. When I called, the person answering the phone (Shannon) was warm, friendly and definitely customer... oriented. She listened to my story and though she knew we were a bit out of their normal service area, she found a way to help us out by sending a serviceman (Tray) the next day. And Tray turned out to be an excellent repairman, knowledgeable, friendly and spent some one-on-one time with us to educate us on the system we were using. He instructed us on some practical measures we could take to make the system run more efficiently and more reliably (above and beyond what we learned from the original installer, something that's rare in the repair industry).Long story short, we got our system up and running again and couldn't be happier with Efficiency HC. They are the best and I enthusiastically recommend them to anyone experiencing problems with their AC systems. Thank you Tray and Shannon for going out of your way to make us feel we mattered. You can now count us among your most satisfied customers.read more
Walter Zebnitski
Walter Zebnitski
19:17 10 Sep 20
They answered my call right away and gave me a window of 11-1 they showed up at 10:59. The employee that showed (Trae) up was extremely professional and got my ac fixed quick. He helped me understand what was going on and why to fix it. He also gave me some tips on what filters to use and where to get them. Over all great service!
Janice S
Janice S
23:12 09 Sep 20
Our AC went out during the hottest days of summer. I called and got an appointment for the next day. The technician arrived early morning, quickly identified the problem and explained it to me, and had the necessary equipment to make the repair. I would definitely recommend Efficiency Heating & Cooling, and we’ll be using their service again.
Britt
Britt
19:18 09 Sep 20
Efficiency Heating & Cooling have been outstanding to work with. We are very happy with our new HVAC system and were incredibly impressed by the company and it's customer service. Very professional and thorough.
S. M.
S. M.
18:36 06 Sep 20
Jason and his team did an amazing job! The price for an AC unit and installation was reasonable and beat the 2 estimates I was given from other companies. The 2 men who did the installation were very professional and walked me through each piece of work that they did once the job was complete. I would highly recommend Efficiency for any HVAC needs you have!
Roger Andrews
Roger Andrews
22:41 04 Sep 20
I highly recommend Efficiency Heating and Cooling for promptness, professionalism and competency. My positive experience began with office staff (Shannon) who responded almost immediately to my email inquiry, and set up an appointment the same morning of my request for service, Furthermore, she followed up with a next morning appointment with their estimator Jason, who presented two viable price options in writing before he left. The star of the show was Doug, their skilled serviceman, who... had the a/c repaired and running within an hour. This is truly a five-star outfit.read more
Matt Stiefvater
Matt Stiefvater
23:53 02 Sep 20
Our furnace not having been tuned-up in a while I thought to get it ready for winter(dang!) I would try a more local provider and seeing the 5 Star rating Google reviews decided to go with Efficiency Heating and cooling. Got next day appointment, 2 hour window, and got a call from the Tech within the first hour advising me he was 10 minutes away and then there he was.Doug was masked up shoe covers on,in uniform, a pleasure to chat with andcommunicate needs. His 20 plus years experience... showed in his pride of workmanship. Efficient (pun intended),and a pleasure towork with. No up-sell, honest answers,yet informed of options available.Customer service like this is a treasure these days! Im a fan for life!read more
Samantha Ollstein
Samantha Ollstein
02:51 01 Sep 20
I just had my furnace replaced and AC added by Efficiency. They were really great and so far everything is working perfectly! Getting the quote was easy and informative, I felt like I really understood what they were going to do and what I was purchasing. Installation took a day and a half, really nice guys who were happy to answer any questions I had. Would definitely recommend and will be using them to service everything moving forward.
Megan O'Connell
Megan O'Connell
00:54 29 Aug 20
We have used, “Efficiency Heating and Cooling” three times in the past few months and they have been great. Fast, friendly, communicative, and economical!
Suzzanne Lohr
Suzzanne Lohr
02:33 19 Aug 20
Efficiency is the best! They have done regular maintenance our furnace twice and both times they have been super helpful and professional. I really appreciate how thoughtful they are with scheduling and safety protocols during the pandemic. Plus, they have come out to provide an estimate for a ductless system in our attic bedroom (which they coordinated to be at the same time as our furnace tune up) and Jason was beyond helpful and gave us a lot of good information. I'm really looking forward... to Efficiency installing the ductless system in a few weeks!read more
angela hughes
angela hughes
16:15 05 Aug 20
This is our second time using Efficiency Hearing and Cooling after being recommended by a local family. We couldn’t be happier. Great communication, work and pricing.
Patrick Herbst
Patrick Herbst
15:43 04 Aug 20
I had my AC go out in the middle of this hot summer. I called Efficiency H&C and they came out the next day. They were on time, quick, and professional. The technician I had was Tre. He was very knowledgeable and explained everything he checked and what my options were for a replacement part. He is excellent at his job and his work was MUCH appreciated.
L R
L R
19:24 30 Jul 20
Doug was helpful and professional when explaining problem with furnace. He was on time and very efficient. He also did a contract tuneup and everything’s humming nicely now.Shannon, in the office, Is so well organized and personable. She’s a pleasure to deal with. I would highly recommend this company.
W Orthmann
W Orthmann
23:28 24 Jul 20
I’ve used them several times. Always on time! Help me keep my furnace and newly installed ac unit up and running perfectly. I’ve had them out to my rental too! Always helpful, on time and give great recommendations on how to keep equipment running smoothly!
Blanca Parra
Blanca Parra
03:56 01 Jul 20
Great service! Very happy with the result. I called five different companies and I got transferred so many times. They pick up and had an appointment the next day. My furnace is fixed. I will used them again.
John Mitchell
John Mitchell
00:09 27 Jun 20
We are really pleased with the work Jason and his team did - both in their evaluation of the best type of a/c to fit our needs, and in installing it professionally and on time. We thought they did a great job - we're very happy with our new system! We recommend them highly!
Luis Guzman
Luis Guzman
21:19 06 Jun 20
I have nothing but good things to say about this company. From the person (Jason) who came to my home and showed me a good selection of ac units i could choose from. He made his recommendations but ultimately left decision to me and did not push any product on me. I got a fair price and installation crew was on time very clean and professional. Coundnt have asked for a more stressless purchasing experience. A+Luis and Family
Francois Ploussard
Francois Ploussard
18:19 04 Jun 20
Trae was great.An amazing professional.Could not ask for more from service.And from the office Shannon was kind and genuine quick to help us in need.Thank you to both employees Well done on the employer for surrounding themselves with good people. It is always hard
Charlotte Abbott
Charlotte Abbott
03:49 04 Jun 20
We were very pleased with the service. Trey was very courteous and knowledgeable. He explained exactly what he was doing and answered our questions well. He was very professional. The price was reasonable. We would definitely recommend Efficiency Heating and Cooling to others.
Patrick Earnest
Patrick Earnest
21:38 03 Jun 20
We had Doug with Efficiency out to perform preventative maintenance/tune up of our furnace and air conditioning. He did a great job explaining the system, took care of some broken parts, and helped better understand what we’re working with. I really appreciated his honesty and professional opinion. High recommend Efficiency Heating and Cooling.
James McGaha
James McGaha
21:58 27 May 20
We are very happy with our experience. After having a hard time getting another company, referred by our Home Warranty, to come work on our A/C unit, I called Efficiency and a tech was out within 4 hours and right on time. Trey was friendly, professional, timely, and now our house is nice and cool. Can't ask for more than that. Highly recommended!
Denise Ransome
Denise Ransome
18:49 21 May 20
We had a series of power surges that fried the transformer and drum motor. The folks at Efficiency responded very quickly, came out and fixed our furnace fast, even with an extra round trip from Corbett to Downtown Portland. Great service, great people!
Geoff Mitchell
Geoff Mitchell
19:42 16 May 20
Victor came to my house right on time, wearing a mask (height of the pandemic). He was respectful of the fact that I am working a phone job from home, and he did a thorough cleaning and service of my a/c. Efficiency H & C installed my a/c about 5 years ago, and they did a very nice job of routing and concealing the various pipes and cables involved. Haven't had any problems whatsoever with the unit or their service. Recommended
Martin Kennedy
Martin Kennedy
00:41 15 May 20
I've known Matt the owner since he was he was a kid. His dad and I have been in ministry together for over 35 years. He installed a furnace for me about 20 years ago. Then right after I got married and moved in 2003, he installed another and it's still going strong... But my bride and I have always wanted central air but never had the funds. Then along came an inheritance last winter, and on its heels, the COVID 19 pandemic. My friend told me Matt needed the work, so we were very... happy to hire him. Given Matt was familiar with the house and the furnace being in the attic... there were no surprises. He and his crew showed up first thing in the morning and had finished the job in 6 hours. We are now "chill" and just in time, for its forecast to be 90 this weekend! The price was reasonable given we live way outside of Effeciency's service area. But how often do they get to see bucks in the trees behind customers back yards? In fact we even gave them a tip just to bless them during these shaky times.It was a blessing and privilege doing business with them."Shalom,"Martin Kennedyread more
Troy Parke
Troy Parke
22:06 07 May 20
I've had them put in two gas furnaces now. One was 6 years ago and it's still running strong. I just had them put another one in last week. They do a great job and I will contact them the next time I need service or a new furnace
Kathleen Taft
Kathleen Taft
23:38 25 Apr 20
IT WAS OUR FIRST TIME WITH EFFICIENCY. WE GOT DOUG.I REALLY DO NOT KNOW HOW WE GOT WITH BOTH THE COMPANY AND THE GENTLEMAN THAT WE GOT.WHEN I CALLED THEM I TOLD THEN THAT I WAS JUST RECOVERING FROM BREAST CANCER SURGERY. I WAS VERY WORRIED THAT I MIGHT CATCH SOMETHING AS MY IMMUNE SYSTEM IS SHOT.WHEN DOUG PULLED UP IN FRONT OF OUR HOME HE POURED FROM A HUGE CONTAINER AND SPENT THREE TO FIVE MINUTES CLEANING HIS HANDS IN THE STREET. WAS WEARING A VERY CLEAN MASK.HE WAS KIND THOUGHTFUL AND SMART.... HE GOT RIGHT DOWN TO BUSINESS WITH OUR HEAT PUMP. CAME IN AND TOLD US HE KNEW WHAT WAS WRONG. I ASKED HIM IF HE COULD FIX IT THEN AND HE LEFT AND CAME RIGHT BACK WITH WHATEVER IT WAS TO FIX. THIS WAS LAST WEEK AND IT HAS WORKED PERFECT. AFTER HE CAME BACK IN I TOLD HIM THAT MY HOME IS A SIXTY NINE RANCH AND I COULD NOT STAND THE OLD HONEYWELL ORIGINAL THERMOSTAT AND DID HE HAVE ANOTHER BETTER ONE IN HIS TRUCK. HE TOLD ME MINE WAS ONE OF THE BEST THAT HONEYWELL MADE AND YOU CANT GET THEM ANY MORE. HE WANTED TO KNOW WHAT WAS WRONG AND I SAID I CANT SEE IT ANYMORE. HE OPENED IT UP AND PUT A NEW BACK LIGHT IN IT AND THE PROBLEM WENT AWAY. I REALLY WANT PEOPLE TO KNOW THAT I AM A SENIOR AND I HAVE HAD LOTS OF THINGS GO WRONG IN MY HOME OVER THE YEARS. I CALLED EFFICIENCY BECAUSE IT WAS RECOMMENDED BY ANOTHER AIR AND HEATING COMPANY THAT DOES NOT SERVICE MILWAUKIE ANYMORE. I COULD NOT BE HAPPIER WITH BOTH THE COMPANY AND THE VERY NICE MAN THAT CAME TO HELP US. OH, AND BY THE WAY IT WAS VERY INEXPENSIVE! AND I APPRECIATE THAT BECAUSE HE COULD HAVE SAID ANY NUMBER AS I JUST WANTED MY HEAT BACK ON. IF YOU WANT HONEST GIVE THEM A CALL I WONT USE ANYONE ELSE FROM NOW ON.. .... MOST SINCERELY RICHARD AND KATHY TAFTread more
Felisa Salvago-Keyes
Felisa Salvago-Keyes
17:17 24 Apr 20
We had a broken thermocouple on our water heater. We were looking at a few days to get it fixed from other places, but when I contacted Efficiency, they were able to schedule a technician the same day. Because of social distancing, we had to give the technician, Doug, specific instructions so we wouldn't have contact with him directly. He followed them to the letter, and was in and out of the house in about half an hour. We were able to shower and give our baby a bath that evening, and we're... very grateful to the staff at Efficiency for making that happen!read more
Chris Sandner
Chris Sandner
18:16 15 Mar 20
The technician didn't have the correct filter for my furnace, so he jammed something else in instead. After a $700 service visit for my three systems, you would think it would be done properly. Guess I was wrong. Will NOT be calling them again and would advise others to avoid them. The filter had to be ripped up to be removed after having been rammed into the unit with obvious force.
Clyde Miller
Clyde Miller
21:34 09 Mar 20
We used their services for our annual tune up for our furnace and as usual, Doug H did his usual great service job on our furnace. We will use his services again in the Spring to tune up our AC. They are a great company and I very much trust Doug H . Thanks for the continued great service.
Marti Artsis
Marti Artsis
21:53 28 Feb 20
Awesome responsiveness and punctuality. Tremendous professionalism and complete value for service provided. Recommend Efficiency Heating with the highest level of enthusiasm.
Noreen Durham
Noreen Durham
21:03 07 Feb 20
I have used this company since I moved into our home. The lady that took my call was very polite and got us on the schedule for the next day which was perfect. They showed up on time and Doug was very nice he also showed my wife how to change the filters. He did a great job and our furnace is up and running. Thank you Doug and Efficiency heating and cooling.
Jerry Barrows
Jerry Barrows
22:17 17 Jan 20
Efficiency Heating installed a new air conditioner and reworked my furnace after another local heating company did a sloppy install. I would use this company again. They are the best company I have ever experienced. They have always been prompt, polite, clean and thorough.
Kim Munro
Kim Munro
02:21 05 Dec 19
I can’t express what a great company Efficiency Heating & Cooling Company is. They were very professional and did quality work. Tom and Walter did an amazing job installing my new furnace and duct work. They were very friendly and did quality work! I had no furnace and they installed in 2 days. I was amazed how clean they kept things while they were working. They even swept my whole basement when they were done. Jason oversaw things and answered all my questions. My new furnace is so quite I... really love also how efficient it is. They gave me a fair competitive price and I can’t say enough what a great company Efficiency Heating and Cooling is!!!!!Thank you again for everything and I recommend them. They are A+read more
Josh Wenzel
Josh Wenzel
22:45 04 Dec 19
Jason did the most thorough quote job of the 3 companies I had out to quote a furnace replacement. Very knowledgeable and not pushy. He was also very responsive as we went back and forth on the quote and minor adjustments. Walter was the key installer and was at our house on time and stayed all day until the job was done around 7pm. The new furnace is great and I couldn’t be happier. Would definitely use again for any heating/cooling needs at our home.
cam stauth
cam stauth
19:05 12 Nov 19
I had a complicated furnace problem, and had trouble finding a company that could deal with it immediately. I called Efficiency Heating and Cooling because they were on a Top Ten list of a review site, and they sent someone out in two hours. The technician, Warren, was an impressive guy who did a great job. He worked hard at figuring it out, fixed it perfectly, and gave me a bill that was very fair and reasonable, and appeared to be based upon my best interests as a customer. I would... strongly vouch for the company in general, and Warren in particular.read more
Mary Frances Taunton
Mary Frances Taunton
05:38 29 Oct 19
I have been a customer of Efficiency Heating and Cooling since 2015. It never stopped raining during the winter of 2015. My utility room flooded taking out my furnace. I called Efficiency Heating & Cooling and they came out within a few hours, diagnosed what had occurred with my furnace, ordered the hard to find part and had it installed within a few days at a reasonable price for an emergency situation. They really went above and beyond with good communication. I have had them out, yearly,... since for annual maintenance. This year Oren came out and did a great job. He was communicative and easy to deal with. When it is time to replace my furnace, I will call Efficiency.read more
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We Strive to Be One of the Best Local
HVAC Companies in the Area!

Efficiency Heating & Cooling offers Heating, Cooling, Air Conditioning, Heat Pump, Ductless Mini-Split, Water Heater, and Furnace installation, repair, service, replacement, and maintenance company located in and serving the local Portland Metro area.

Efficiency Heating & Cooling employs only the best technicians for air conditioner repair, furnace repair, and ductless AC repair. We service and replace all air conditioners, furnaces, and water heaters.

If you find yourself asking where to find “A good HVAC company near me or the best heating and cooling company near me”, you’ve come to the right place!

Contact us now with any questions or to schedule and appointment!

Click to Call: 1(503)698-5588

We Strive to Be One of the Best Local HVAC Companies in the Area!

Efficiency Heating & Cooling offers Heating, Cooling, Air Conditioning, Heat Pump, Ductless Mini-Split, Water Heater, and Furnace installation, repair, service, replacement, and maintenance company located in and serving the local Portland Metro area.

Efficiency Heating & Cooling employs only the best technicians for air conditioner repair, furnace repair, and ductless AC repair. We service and replace all air conditioners, furnaces, and water heaters.

If you find yourself asking where to find “A good HVAC company near me or the best heating and cooling company near me”, you’ve come to the right place!

Contact us now with any questions or to schedule and appointment!

Address:   4040 SE International Way
STE E105 Milwaukie, OR 97222

Hours:   Mon - Fri: 7AM - 6PM
Sat - Sun: by Appointment

CCB#   187834

We Are Open To Serve

We have equipped our employees with masks, hand sanitizer and mobile hand washing stations with antibacterial soap for their safety and yours. If you need special accommodations we are able to provide them to limit interaction between you and our employees.