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Furnace Inspection & Testing Post-Installation: What to Expect

Ensuring the safety and efficiency of your new HVAC system is crucial after installation. This can be achieved through regular HVAC inspections to assess the performance of your HVAC equipment. A thorough inspection of your HVAC systems helps identify any potential issues with your HVAC equipment, ensuring that your furnace operates optimally and minimizes the risk of malfunctions or hazards. Hiring a professional HVAC contractor for regular HVAC inspections is highly recommended. By adhering to manufacturer specifications, a professional HVAC contractor will assess critical components such as ductwork, filters, and electrical connections during an HVAC inspection to guarantee proper functionality of the HVAC equipment. This is especially important when installing a new HVAC system.

During the HVAC installation and inspection process, our experienced contractors will carefully examine all aspects of the furnace system, including heat exchangers, burners, ignition systems, and thermostat calibration. We provide top-notch installation services with high-quality equipment. During the HVAC inspection, the technicians will also examine the gas supply line for any leaks or blockages to ensure safety. This is especially important when installing a new furnace or undergoing a city inspection for HVAC installation. During the HVAC inspection, they will verify that the airflow is balanced throughout your home to maximize energy efficiency. This is especially important when installing a new furnace or during a city inspection of an old furnace.

Regular post-installation inspections by a contractor not only provide peace of mind but also extend the lifespan of your furnace equipment while optimizing its performance. These inspections ensure that all necessary permits have been obtained from the city. Stay tuned for our upcoming blog posts where we delve further into specific aspects of HVAC inspection and share expert tips on how to keep your heating system running smoothly. Whether you’re an equipment owner or an installation technician, our posts will provide valuable insights. Plus, we’ll discuss the importance of city inspections in maintaining a well-functioning HVAC system.

Understanding Furnace Inspection Necessity

Regular furnace inspections are crucial for homeowners to ensure the proper functioning and longevity of their heating systems. Hiring a professional contractor to perform these inspections is highly recommended, as they have the expertise to identify and address any potential issues. Additionally, obtaining the necessary permits from the city is essential to ensure that the inspections are conducted in compliance with local regulations. By scheduling routine inspections with a licensed contractor, you can identify potential issues with your new furnace before they become major problems, saving you from costly repairs or replacements down the line. Additionally, these inspections ensure that you have all the necessary permits from the city for your furnace installation.

One of the key benefits of regular furnace inspections is the ability to catch any underlying problems early on. This is especially important for homeowners who may need permits or a contractor to make repairs in the city. During an inspection, a qualified contractor will thoroughly examine your furnace, checking for issues such as leaks, faulty wiring, or worn-out components. This inspection is important because it ensures that your furnace is in compliance with the necessary permits and regulations set by the city. By conducting regular HVAC inspections, you can detect potential problems early on. This will allow you to address them promptly and prevent them from escalating into more significant issues. Whether you need a new furnace or require permits for your HVAC project, hiring a professional contractor is essential. Don’t let these problems leave you shivering in the cold.

Another advantage of regular furnace inspections is that they help extend the lifespan of your heating system, which is especially important when hiring a contractor for repairs and obtaining the necessary permits. Just like any other mechanical equipment, HVAC systems, including furnaces, experience wear and tear over time. It is important to schedule regular HVAC inspections with a licensed contractor to ensure that your system is running efficiently and to identify any potential issues. Additionally, it is crucial to obtain the necessary permits for any HVAC installations or repairs to comply with local regulations. However, with regular maintenance and inspections by a qualified contractor, you can keep your furnace running smoothly for longer periods. A well-maintained HVAC system, including regular furnace inspections by a qualified contractor, not only ensures consistent warmth but also helps you avoid unexpected breakdowns during freezing winter months.

During a typical inspection, a furnace contractor technician will clean various parts of your furnace that may accumulate dust or debris over time. This includes cleaning or replacing air filters to maintain optimal airflow and efficiency in your HVAC system. It is important to schedule regular inspections with a contractor to ensure that your new furnace is functioning properly. During an HVAC inspection, professionals will lubricate the moving parts of your new furnace to reduce friction and ensure its smooth operation. These preventive measures, including regular HVAC inspections, go a long way in prolonging the life of your furnace and ensuring its reliable performance throughout its lifespan.

Aside from identifying potential issues and extending the lifespan of your furnace, regular inspections also offer peace of mind for homeowners. Knowing that your HVAC system has undergone a comprehensive inspection by a professional gives you confidence in the reliability of your new furnace when temperatures drop outside. With a new furnace, you can enjoy cozy indoor comfort without worrying about sudden breakdowns or safety hazards caused by malfunctioning equipment. It is important to schedule an HVAC inspection to ensure the efficiency and longevity of your new furnace.

Preparing for Your Furnace Inspection

Steps to Take Before the Inspector Arrives at Your Home

Before the furnace inspector comes knocking on your door, there are a few steps you can take to ensure a smooth and efficient inspection process. First and foremost, make sure you schedule an appointment in advance for your new furnace so that you have enough time to prepare. This will help avoid any last-minute scrambling or delays when installing a new furnace.

Once you have a confirmed date and time for the inspection, it’s essential to clear access to your furnace and its surrounding areas. Remove any clutter or obstacles that may hinder the inspector’s ability to perform a thorough examination. This includes moving any furniture, boxes, or other items that may be blocking access to the furnace.

Gathering Necessary Documentation and Maintenance Records

To make the most of your furnace inspection, gather all relevant documentation and maintenance records beforehand. This includes any manuals, warranties, or receipts related to your furnace installation or previous inspections. Having these documents readily available will allow the inspector to get a better understanding of your system’s history and identify any potential issues more accurately.

In addition to paperwork, it’s also helpful to jot down any concerns or questions you may have about your furnace. Are there specific areas where you’ve noticed decreased performance? Any strange noises or odors? Write down these details so that you can discuss them with the inspector during their visit.

Ensuring Clear Communication with Your Inspector

Clear communication is key. When the inspector arrives at your home, be prepared to provide them with necessary information about your furnace. This includes details such as its age, make, model number (if available), and any recent repairs or upgrades.

During the inspection itself, feel free to ask questions if something isn’t clear or if you want more information about what they’re doing. A good inspector will be happy to explain their process and address any concerns you may have. Remember, the goal is to ensure that your furnace is running efficiently and safely, so don’t hesitate to speak up if something doesn’t seem right.

By following these steps and being prepared for your furnace inspection, you can help ensure a smooth and productive visit from the inspector. Clearing access to your furnace, gathering necessary documentation, and maintaining open communication will all contribute to a thorough examination of your heating system. So get ready, because a well-inspected furnace means a cozy home for you and your family!

What to Expect During the Inspection Process

During a furnace inspection and testing post-installation, there are several key steps that you can expect. Let’s take a closer look at each one:

A Walkthrough of the Inspection Process

When the inspector arrives at your home, they will begin by conducting a walkthrough of the furnace inspection process. This is to ensure that you are aware of what will be happening and to address any concerns or questions you may have. The inspector will explain the steps they will take and what they will be looking for during the inspection.

Inspecting Key Components

The inspector will then proceed to inspect various key components of your furnace. This includes checking the burners for any signs of damage or wear, as well as ensuring that they are functioning properly. They will also examine the heat exchangers to ensure there are no cracks or leaks that could pose a safety hazard.

Another important component that will be inspected is the filters. The inspector will check if they are clean and free from debris, as dirty filters can restrict airflow and reduce efficiency. If necessary, they may recommend replacing or cleaning the filters.

Checking for Proper Ventilation and Airflow

Proper ventilation and airflow are crucial for efficient furnace operation and overall indoor air quality. The inspector will assess whether there is adequate ventilation in place to allow for proper combustion and exhaust of gases. They will also check for any obstructions in the vents or ductwork that could impede airflow.

Testing Safety Features

Ensuring your furnace has proper safety features is essential for protecting your home and family. The inspector will test these safety features to make sure they are functioning correctly. This includes checking pressure switches, limit switches, flame sensors, and other safety controls.

Providing Recommendations

After completing the inspection process, the inspector may provide recommendations based on their findings. This could include suggested repairs or maintenance tasks to improve your furnace’s performance or address any safety concerns. They may also offer advice on how to optimize your furnace’s efficiency and prolong its lifespan.

Keeping Customer Satisfaction in Mind

Throughout the inspection process, the inspector will prioritize customer satisfaction. They will answer any questions you have, provide explanations for their findings, and offer guidance on how to properly maintain your furnace. Their goal is to ensure that you understand the results of the inspection and feel confident in the performance and safety of your furnace.

Performing Safety Checks and Quality Assessments

Importance of Safety Checks for a Well-Functioning Furnace

Safety checks are essential to ensure that your furnace operates properly and poses no risks to you or your home. By conducting regular safety inspections, you can identify potential issues early on and take necessary measures to prevent accidents or breakdowns. These checks help maintain the efficiency, reliability, and longevity of your furnace.

Assessing Carbon Monoxide Levels and Gas Leaks

One crucial aspect of a furnace inspection is assessing carbon monoxide levels and checking for gas leaks. Carbon monoxide is a colorless, odorless gas that can be deadly if inhaled in high concentrations. A malfunctioning furnace can produce carbon monoxide, posing a severe health hazard to you and your family.

During an inspection, HVAC professionals use specialized equipment to measure carbon monoxide levels emitted by the furnace. They also inspect the heat exchanger for cracks or damage that could lead to carbon monoxide leaks. They check all gas connections to ensure there are no leaks that could potentially cause fires or explosions.

Verifying Proper Installation Techniques

Another critical aspect of a post-installation furnace inspection is verifying proper installation techniques. A well-installed furnace ensures optimal performance and energy efficiency while minimizing the risk of malfunctions or breakdowns.

During the inspection, technicians will examine various components such as ductwork, electrical connections, thermostat calibration, airflow balance, and venting systems. They will ensure that all these elements are correctly installed according to industry standards and manufacturer specifications.

By verifying proper installation techniques during an inspection, you can have peace of mind knowing that your furnace is operating at its best capacity without any potential hazards.

The Role of Permits in HVAC Installations

Understanding why permits are required for HVAC installations

Permits play a crucial role in ensuring the safety and compliance of HVAC installations.Ventilation, and air conditioning (HVAC) system, obtaining the proper permits is essential. These permits are typically issued by local government authorities and serve as official authorization for the installation work.

How permits ensure compliance with building codes

Building codes exist to protect the health, safety, and well-being of occupants in residential and commercial buildings. They outline specific requirements that must be met during construction or renovation projects. By obtaining permits for your furnace installation, you can ensure that your HVAC system complies with these codes.

Permits provide a way for local authorities to review plans and inspect completed work to verify compliance with building codes. This process helps prevent potential hazards such as faulty wiring, improper venting, or inadequate ventilation systems. It ensures that your furnace is installed correctly and operates safely.

Obtaining permits for your furnace installation

To obtain the necessary permits for your furnace installation, you will need to follow a few steps. First, check with your local building department or permit office to determine the specific requirements for HVAC installations in your area. They will provide you with the necessary forms and guide you through the application process.

Typically, you will need to submit detailed information about your furnace installation plans, including specifications such as equipment type, capacity, location, and venting details. You may also need to provide proof of contractor licensing or certification if required by local regulations.

Once you have submitted your permit application along with any required documentation and fees, it will be reviewed by the building department. They may request additional information or modifications before approving the permit.

After receiving approval, it’s important to display the permit prominently at the job site throughout the installation process. This allows inspectors to easily verify that the work is being done according to approved plans and building codes.

Unpacking the Costs of Inspection and Permitting

Breaking down the costs associated with furnace inspections

Furnace inspections are an essential part of ensuring that your heating system is functioning properly and safely. However, it’s important to understand that these inspections come with a cost. The expenses associated with furnace inspections can vary depending on factors such as location, the type of inspection required, and the complexity of the system.

There are a few key components to consider. First, you have the fee charged by the city building inspector or local government agency responsible for overseeing permits and inspections. This fee covers their time and expertise in evaluating your furnace system.

There may be additional charges for any adjustments or repairs needed to bring your furnace up to code. These costs can vary depending on the extent of the work required. It’s important to keep in mind that while these fees may seem like an added expense, they are ultimately designed to ensure your safety and prevent potential problems down the line.

Exploring permit fees and their purpose

Permit fees are another aspect of furnace inspection costs that homeowners should be aware of. When installing or replacing a furnace, most jurisdictions require obtaining a permit from the local government before any work can begin. These permits typically come with a fee that helps cover administrative costs and ensures compliance with building codes.

The purpose of these permit fees is twofold: first, they help fund local government agencies responsible for overseeing construction projects in your area. This includes hiring qualified inspectors who can evaluate whether installations meet safety standards set by industry regulations.

Secondly, permit fees also serve as a deterrent against unlicensed contractors performing substandard work or cutting corners during installations. By requiring permits and charging fees, local governments can regulate who is authorized to perform HVAC work in their jurisdiction, protecting both homeowners’ interests and maintaining quality standards within the industry.

Weighing the benefits against potential risks

While it’s understandable that homeowners may be hesitant about the additional costs associated with furnace inspections and permit fees, it’s important to consider the potential benefits and risks involved. Furnace inspections can help identify any underlying issues or safety concerns that could pose a risk to your home or family.

By investing in regular inspections, you can catch problems early on before they become more significant and costly to fix. This preventative approach can save you money in the long run by avoiding major repairs or even having to replace your entire furnace system prematurely.

Obtaining permits and complying with building codes ensures that your HVAC installation meets industry standards. This not only helps protect your investment but also provides peace of mind knowing that the work was done correctly and safely.

Annual Inspections and HVAC System Maintenance

Benefits of Annual Inspections for Ongoing Maintenance

Regular inspections are crucial for maintaining the efficiency and longevity of your HVAC system. By scheduling annual inspections, you can catch any potential issues before they escalate into costly repairs or replacements. Licensed HVAC contractors have the expertise to identify problems that may not be apparent to an untrained eye. They will thoroughly examine your HVAC system, including electrical components, filters, ductwork, and more.

During these inspections, licensed contractors will clean or replace dirty filters, ensuring optimal airflow and preventing strain on your system. They will also check for leaks in the ductwork that could lead to energy loss. They will inspect electrical systems to ensure safe operation and minimize the risk of fire hazards.

Tips on Maintaining Your HVAC System Between Inspections

While professional inspections are essential, there are steps you can take to maintain your HVAC system between visits. Regularly changing air filters is one simple yet effective way to keep your system running smoothly. Clogged filters restrict airflow and force your HVAC system to work harder than necessary.

It’s also important to keep the area around the outdoor unit clear of debris such as leaves or grass clippings. This allows proper airflow and prevents blockages that could impact performance. Keeping vents open and unobstructed ensures efficient distribution of conditioned air throughout your home.

Scheduling Regular Professional Maintenance Visits

In addition to annual inspections, scheduling regular maintenance visits with a licensed contractor is highly recommended. These visits typically include a more thorough inspection along with servicing specific components of your HVAC system.

Licensed contractors can perform tasks such as cleaning coils, lubricating moving parts, checking refrigerant levels, calibrating thermostats, and testing overall system performance. By addressing these maintenance tasks proactively, you can extend the lifespan of your HVAC equipment and optimize its efficiency.

Remember that attempting DIY repairs or maintenance on your HVAC system can be dangerous and may void any warranties. Hiring a licensed contractor ensures that the work is done safely, efficiently, and in compliance with local regulations.

Maintaining your HVAC system through annual inspections and regular professional maintenance visits not only helps prevent costly repairs but also improves energy efficiency and indoor air quality. By taking these steps, you can ensure that your HVAC system operates effectively year-round, keeping you comfortable in every season.

Legal and Safety Implications of Skipping Inspections

Legal Requirements for Furnace Inspections

Furnace inspections are not just a suggested maintenance task; they often come with legal requirements. Many jurisdictions have regulations in place that mandate regular inspections to ensure the safety of occupants and prevent potential hazards. These legal requirements vary by location, so it’s important to familiarize yourself with the specific regulations in your area. Failure to comply with these regulations can lead to serious legal repercussions.

Dangers Associated with Neglecting Regular Inspections

Skipping furnace inspections can expose you and your household to various dangers. Over time, furnaces can develop issues such as gas leaks, cracked heat exchangers, or faulty electrical connections. Without regular inspections, these problems may go unnoticed until they escalate into major safety hazards.

One significant danger is the risk of carbon monoxide poisoning. Carbon monoxide is a colorless and odorless gas that can be produced by malfunctioning furnaces. Exposure to high levels of carbon monoxide can be fatal. Regular inspections help identify any potential sources of carbon monoxide emissions and ensure that your furnace is functioning safely.

Neglecting inspections also increases the likelihood of fires caused by faulty wiring or accumulated debris within the furnace system. Dust, dirt, and other particles can build up over time, creating a fire hazard if left unchecked. Inspections allow technicians to clean out these accumulations and address any electrical issues before they pose a threat.

Potential Consequences if an Accident Occurs due to Lack of Inspection

If an accident occurs as a result of neglecting furnace inspections, there can be severe consequences both financially and legally. Insurance companies often require proof of regular maintenance and inspection when filing claims related to property damage or personal injury caused by furnace malfunctions.

In addition to potential financial burdens, accidents resulting from neglected furnace inspections may lead to legal liabilities. If someone is injured or their property is damaged due to a malfunctioning furnace, you could be held responsible for negligence. Legal actions can result in hefty fines, legal fees, and damage to your reputation.

It’s essential to understand that regular inspections not only ensure the safety of your household but also protect you from potential legal and financial consequences. By staying on top of furnace inspections, you demonstrate a commitment to maintaining a safe environment for yourself and others.

FAQs on Furnace Inspections and HVAC Maintenance

Common Questions about Furnace Inspections

Furnace inspections are crucial for ensuring the optimal functioning of your HVAC system. Here are some common questions people have about furnace inspections:

  1. Why is a furnace inspection necessary? A furnace inspection is necessary to identify any potential issues or malfunctions in your heating system. Regular inspections help prevent unexpected breakdowns, improve energy efficiency, and extend the lifespan of your furnace.

  2. How often should I get my furnace inspected? It is recommended to schedule a professional furnace inspection at least once a year, preferably before the start of the winter season. However, if you have an older or heavily used furnace, more frequent inspections may be needed.

  3. What happens during a furnace inspection? During a professional furnace inspection, an HVAC technician will inspect all components of your heating system, including the heat exchanger, burner assembly, ignition system, electrical connections, and thermostat. They will also check for any gas leaks and ensure proper airflow.

  4. Can I perform a DIY furnace inspection? While basic maintenance tasks like changing air filters can be done by homeowners themselves, it is recommended to leave comprehensive inspections to trained professionals. They have the knowledge and expertise to identify potential issues that may go unnoticed by untrained eyes.

  5. What are the benefits of regular furnace inspections? Regular furnace inspections offer several benefits such as improved safety by detecting carbon monoxide leaks or gas line issues early on. They help maintain optimal energy efficiency and reduce utility bills by ensuring that your heating system is running at its best.

Addressing Concerns Related to HVAC System Maintenance

Proper maintenance of your HVAC system goes beyond just inspecting the furnace itself. Here are some concerns related to overall HVAC system maintenance:

  1. Should I clean my air ducts regularly? Cleaning air ducts is recommended every 3-5 years, or more frequently if you notice excessive dust buildup or mold growth. Clean air ducts help improve indoor air quality and prevent the circulation of allergens and pollutants.

  2. How often should I change my air filters? Air filters should be changed every 1-3 months, depending on factors like the type of filter and the level of usage. Regularly changing air filters ensures proper airflow, prevents dust accumulation, and helps maintain the efficiency of your HVAC system.

  3. Do I need to clean the outdoor unit of my HVAC system? Yes, it is important to keep the outdoor unit clean from debris like leaves, grass clippings, and dirt.

Conclusion: Ensuring Safe and Efficient Heating

In conclusion, regular furnace inspections and testing post-installation are crucial for ensuring safe and efficient heating in your home. By understanding the necessity of these inspections, preparing for them, and knowing what to expect during the process, you can ensure that your HVAC system operates at its best. Safety checks and quality assessments not only protect your family from potential hazards but also prolong the lifespan of your furnace.

Annual inspections and regular maintenance are essential for maintaining optimal performance and preventing costly repairs down the line. Skipping inspections can have legal and safety implications, so it’s important to stay compliant with local regulations. By investing in professional inspections, you can identify any issues early on and take proactive measures to address them.

To keep your heating system running smoothly, schedule regular furnace inspections and prioritize HVAC system maintenance. By doing so, you can enjoy a safe and comfortable home environment while maximizing energy efficiency. Don’t wait until problems arise; take action today to ensure safe and efficient heating for years to come.

FAQs

What is a furnace inspection and testing post-installation?

A furnace inspection and testing post-installation is a thorough examination of the furnace system after it has been installed to ensure that it is functioning properly and safely. It involves checking various components, such as the burners, heat exchanger, electrical connections, and airflow, to identify any issues or potential hazards.

Why is a furnace inspection and testing post-installation necessary?

A furnace inspection and testing post-installation is necessary to ensure that the newly installed furnace operates efficiently, safely, and in compliance with industry standards. It helps identify any installation errors, malfunctioning parts, or potential safety risks that could impact the performance or longevity of the system.

How often should a furnace inspection and testing post-installation be conducted?

It is recommended to have a furnace inspection and testing post-installation performed annually. Regular inspections help maintain optimal performance, prolong the lifespan of the system, prevent unexpected breakdowns, improve energy efficiency, and ensure safe operation.

Who should conduct a furnace inspection and testing post-installation?

A qualified HVAC technician who specializes in furnaces should conduct a thorough inspection and testing post-installation. They possess the expertise to assess various aspects of the system accurately, detect any issues or potential problems early on, provide appropriate recommendations for repairs or maintenance if needed.

What can I expect during a furnace inspection and testing post-installation?

During a furnace inspection and testing post-installation, the technician will examine different components of your heating system meticulously. This may include inspecting electrical connections for proper voltage levels; checking gas lines for leaks; examining burners for cleanliness; evaluating airflow throughout the ductwork; conducting combustion tests; verifying thermostat functionality; assessing overall system performance.

 

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Real Reviews

Efficiency Heating & Cooling Company
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Based on 939 reviews
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Really great service! Trae J was super helpful…highly recommend.
Response from the owner: Your 5-star review made our day! Thanks for choosing us.
Great company, great people and fabulous customer service! You can't go wrong with Efficiency Heating & Cooling, they absolutely want their customers 100 plus percent satisfied. A special shout out to Jason, Johnny, Kellen, Trae and Matt! Amazing group that are dedicated to getting the job done!
Response from the owner: Your 5-star review made our day! Thanks for choosing us.
Have been utilizing the services of Efficiency for a decade now. They installed a new furnace and AC unit ten years ago and have maintained it since. Service is always top notch. Very friendly, professional and educated.
Response from the owner: We appreciate your 5-star rating! It's wonderful to know we met your expectations.
Trae was absolutely amazing! Did a thorough and complete cleaning on a very dirty system at my newly purchased home. He called me to give me updates on his findings and kept me in the loop on everything he discovered with the system. Trae and Efficiency Heating are phenomenal and care about the people they serve. Highly recommend them to anyone looking for HVAC needs.
Response from the owner: We appreciate your 5-star rating! It's wonderful to know we met your expectations.
Friendly, helpful, knowledgable. And cost effective annual service for my furnace! Thank you Merideth.
Response from the owner: Thank you for your kind review! Your satisfaction is our top priority.
I had a great experience working with Efficiency - they were recommended to me by my real estate agent! Had routine furnace/AC maintenance with Jim, who did a fantastic job and discovered a leak in my furnace. He promptly got me scheduled for a quote visit with Jason. He is super friendly and answered all my questions about furnaces - Jason got me a great quote on a new furnace! Kellen and his team did an excellent job installing it. Overall a great experience and I look forward to seeing them again for my next HVAC maintenance!
Efficiency Heating and Cooling did amazing work. They were knowledgeable and showed me (not just tell me) all the issues that was going on with the system I had prior. They went out of their way to make sure we had ac source, so we didn't have to run our moldy units, until they were done with the project. The workers worked so hard, and very personable and respectful. They made this pain issue, be very smooth and working. They were nice, and I love that I went with a company who cares and supports their employees. Project managers coming by to make sure they had what the need, bringing them a cooler full of fluids for them to drink, getting them lunch, coffees, etc. THEY WERE AMAZING! I love supporting family run businesses who care for employees, take pride in their work and makes sure their customers are happy. I will be recommending them to anyone who needs HVAC work.
Called late Friday during a record breaking heat wave when my heat pump went out - I knew it was going to be a nightmare getting anyone out lol. These guys were out to my house by Monday, they're always so responsive. Tech Mike B was great, walked me through the diagnostic process. He had the part, quick fix, and he explained all the testing results to make sure it was running properly afterwards. I love seeing how my systems operate on my house to have a better understanding, so this is always appreciated. Continually impressed with this whole team, from the office to the field technicians, everyone is great.
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